The elderly is more comfortable for the elderly to see a doctor with obstacles to the elderly

Hubei Daily reporter Gao Yuan correspondent Shan Bo Jiang Qingliang Feng Dan Tan Yunfei text/picture

The rapid development of information technology such as the Internet, big data, and artificial intelligence brings convenience to people's lives, but also makes the elderly face the dilemma of "digital gap". More and more elderly people have encountered problems when they do not use smart devices. In recent years, the Yichang City Health Commission has taken multiple measures to continue to promote the improvement of medical institutions to improve the ability of old medical services, so that the elderly to seek medical treatment are more warm and convenient, and continuously enhance the health and satisfaction of elderly groups.

The Three Gorges Evening News has launched a series of reports of "Cabinetless Construction of Yichang Medical Institutions" from today, showing the exploration and practice of information -free construction of information in various medical institutions, so stay tuned.

Guide to help the elderly make an appointment for registration on the self -service registration machine.

Multiple measures

The old man is unobstructed to seek medical treatment

Yesterday morning, the reporter came to the entrance of the outpatient building of the Second People's Hospital of Yichang City. The large "warm reminder to enter the door, please scan the code", "No 'Health Code' Senior Medical Channel" and other logo is very eye -catching. The "barrier -free channel" sign and call for help, etc., patients taking wheelchairs can be admitted to the hill at the 120 emergency station next to the wheelchair.

In the premise in front of the building, many patients are lining up in front of the building to scan the code in front of the building. "The hospital is very intimate. Considering that many elderly people who do not scan the line code and health code with smartphones like me have spent more than 1 minute, it is very convenient." Just with the help of the nurse on duty Mu Mu Mu, who entered the hospital after the investigation.

In the hospital outpatient hall, there is a "comprehensive service point for the elderly" signboard on the medical platform, and volunteers are ready to serve the elderly at any time. Volunteers have also been added to various floors to provide consulting and guidance services for elderly patients to actively and prioritize elderly patients to help elderly patients use self -service equipment to make appointment registration, payment, inspection report printing and other services. At the same time, all kinds of services have retained artificial windows, adherence to manual services and intelligent services in parallel, registered and charges are equipped with artificial windows, and the windows are posted on the window. Many elderly patients are queuing in line to handle.

In addition, the hospital also has a barrier -free passage, and the clinic building also has a barrier -free bathroom to facilitate the free entry and exit of patients in a wheelchair.

Elderly friendly hospital

This year will reach more than 80 %

Thousands of households in seeking medical treatment are the people's livelihood affairs. In order to effectively guarantee the medical needs of elderly patients, the Municipal Health and Health Commission has formulated the implementation plan for the elderly for medical treatment for the elderly, clearly required medical institutions at the second level or above, and set up a special channel for the elderly and the convenience channel for the elderly. Grade hospitals need to provide registered services with multiple channels, provide more convenient drug distribution services, and more intimate medical services, transform and improve the environment for medical treatment, and further optimize the online and offline service processes, improve the quality To improve the service connotation of elderly patients.

"As of the end of last year, these convenient elderly people's medical treatment measures have been implemented in all medical institutions. The quality and level of elderly medical services in our city have been comprehensively improved. The health and health industries generally form a good atmosphere of respecting the elderly, respecting the elderly, and loving the elderly." According to the relevant person in charge of the Municipal Health and Health Commission, in early January this year, 13 hospitals in our city were notified and praised by the Provincial Health Commission because of their good development and outstanding performance due to facilitation of medical treatment.

In order to better meet the growing health service needs of the elderly, our city has also actively promoted the establishment of Hubei Province's elderly friendly medical institutions such as comprehensive hospitals, integrated traditional Chinese and western medicine hospitals, rehabilitation hospitals, nursing homes, and grass -roots medical institutions. Last year, a total of 104 medical institutions were applied for. With the recommendation of the cities and counties, provincial experts have comprehensively considered, reviewed and accepted, and publicized in the provincial -level publicity.

"There are 65 declarations this year, and it has entered the cross -review stage of the province." The person in charge said that as of the end of the year, more than 80%of the city's medical institutions that provide medical services to the elderly will become the elderly friendly medical institutions.

Humanized service

Make the medical treatment more warm and convenient

Now in Yichang, in order to facilitate the treatment of the elderly, major hospitals have strengthened the construction of information -free for information, and they are more and more convenient to seek medical treatment services, which greatly enhances the medical experience of the elderly.

"In the past, I did n’t dare to go to the hospital to see a doctor without family members. The mobile phone would not be used. The machine will not use it. Now the hospital retains the artificial window for the elderly. Provide services at any time, there is a question of answering, very intimate. "A few days ago, Uncle Guo, who was a doctor in the second hospital, said that the hospital provided priority registration, consultation, examination, medicine taking medicine, etc., and effectively solved the process of seeking the medical treatment process. The problems and difficulties also make the elderly more confident when they see a doctor.

"It is very convenient to see a doctor now, and the services in all aspects are in place. The elderly 70 and above do not need money to see ordinary outpatient registration." The 73 -year -old Tang Shumin's mother -in -law pointed at the registered list of 0 yuan, praising these real ones Hui people's move.

"Although it is the Internet era, our elderly are still very convenient to go to the hospital to see a doctor, and the medical staff are very enthusiastic, good attitude, very thoughtful, and feel very warm." 75 -year -old Grandpa Ji Botian's humanized service to the hospital Praise is added.

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