Powerful work style construction year ｜ Service evaluation "back -to -back" praise poor review is more objective

What should I do if I am not satisfied with the window service and is inconvenient to make a real evaluation in the window? Daqing's development and construction of the "Government Service Evaluation Terminal" system. Through this system, the masses can help the "back -to -back" evaluation or modify the previous evaluation, which truly reflects the degree of recognition of window services.

On June 15th, at the real estate registration window of Daqing Municipal Affairs Service Center, after Mr. Liu's business, the citizen Mr. Liu finished his business, the "Government Service Evaluation Terminal" attracted him. The staff on the side told Mr. Liu that this touch screen is a self -service evaluation and re -evaluation system of "back -to -back" work. If you are not satisfied with the service of the staff, you can conduct a second evaluation here. After listening to Mr. Liu, he immediately experienced it.

"This 'back -to -back' evaluation system is very intimate, which can truly reflect the true evaluation of our residents. It can be used in a few seconds to complete the operation, which is easy to use." Mr. Liu said.

When it comes to the "Government Service Evaluation Terminal", Wang Jianchao, head of the Government Service Center of Daqing Municipal Government Service Center, told reporters that Daqing City actively implemented the spirit of the provincial optimization business environment work conference, turned into style, and promoted its ability. "The self -service evaluation system is to facilitate the convenience of the residents who can make a real evaluation in the window in the window. The residents can directly feel the warm government services, making "difficulty in doing things" in the past.

Staff demonstrates the "Government Service Evaluation Terminal" system

So, how to use the "back -to -back" evaluation system?

On the "Government Service Evaluation Terminal", as long as you brush your ID card, you will show the recent evaluation records. Click the modification and evaluation button to enter the new evaluation page. The five stars represent that Basic satisfaction, satisfaction, and very satisfied. Taking the evaluation of very dissatisfaction as an example, in addition to submitting the evaluation, the residents can also choose six reasons for the evaluation, which is to add new approval conditions outside the office guide, the application materials that need to be provided beyond the service guide, there are no reasons to exceed more than more than more than more than more than more. The statutory processing time, multi -run window and department, complex work process, and poor work experience.

"The evaluation of each residents will be gathered to the background and through big data analysis. Once a certain window is found, there are many dissatisfaction evaluations. , More accurately providing residents to residents, and also allowing service departments at all levels to be more ' -hearted' and constantly improving the level of business environment. "Wang Jianchao introduced.

At present, the "Government Services Evaluation Terminal" has entered the government service halls at all levels in the city, allowing office companies and residents to achieve assured and bold evaluation.

Next, Daqing City will further improve the return visits of government services and the "bad review" supervision mechanism, truly summarize the "praise" experience, focus on the "bad review" problem, make enterprises and residents work more "smooth", let the service department make the service department More "upper heart", truly transform the "service -oriented" government concept into vivid practice.

Source: Lottery News

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