The Health and Health Bureau of Zouping City, Shandong: "Visit Home" to solve problems for the masses

In the past few days, in order to further improve the satisfaction of the masses to see a doctor, understand and solve the problem of seeking medical treatment that the masses are most concerned about, Zou Ping's Health and Health Bureau has actively carried out the satisfaction of the satisfaction of the basic medical people. With the masses often, in the cold and warm, collecting the "urgency and worrying" problem of medical treatment reflected by the masses, and solving problems for the masses in a timely manner.

Careful planning, "body entry" line. The entry visits run through the whole year, and combine the theme practice of "I do practical things for the masses" and "doing an example in Zhi Ai Jian" and do a good job in the basic public service masses. During the event, all leading cadres of the bureau and the rooms of each of the shares of the bureau contained Bao Zhen Street, practiced the "first -line work method", and listened to the people's voice and solve public opinion at the grassroots hospitals. The township and street health centers are responsible for visiting the area, and the family doctors sign the team to sign a team to achieve "households" and "everyone visit". As of now, a total of 230 problems have been solved for the masses on the spot, and 138,169 people visited and returned. In the end, members of the city over 18 years of age in the city do not leak one household and one person. "".

Communicate intimately, "heart enters". During the face -to -face exchanges between the households and the masses, the majority of medical workers mainly focused on the demands of the basic medical field and other people's livelihood demands, and carefully listened to the difficulties and problems encountered in the process of seeking a doctor. Records of the system's "voices, voices". In addition, the visitors have also brought the development results of Zou Ping's medical and health care in recent years, the preaching of the health policy of health and health, and helping the masses to interpret the doubts. The list of bills will provide the masses with medical and health services that are more close to the people, the people, the benefit of the people, and benefit the people.

Solve the problem, the "love enters" line. The ideas or suggestions collected by the households, insist on the idea of ​​visiting the side, responding, and rectification, and actively help solve the problems reflected by the masses. The collection of issues or suggestions will be analyzed and studied by relevant departments one by one, establishing a account account, clarifying the responsible units, responsible persons, and implementing work measures to ensure that "the pieces have losses, everything is echoing." In response to the hotspots and universal issues that the masses reported concentrated, the implementation of general issues immediately organized and co -organized by complex issues. Special rectification and concentrated cracking of high -frequency suspicion and difficult issues to achieve the full coverage of the number of visitors, the publicity of the people's policy, the public and the masses, the masses, the masses, the masses, and the masses The goals of all the demands and reflect the problem of the problem.

"Ask the people to do the people's practical affairs in the hearts of the masses. Carrying out a large visit to the distance and relationship between doctors and patients. Provide reliability basis, and implement the good experiences in the visit to the implementation, so that the event will get out of the 'depth' visits 'temperature' to provide better medical services for the masses. " Say.

Reporter Zuo Mingyu Correspondent Wei Jia reports

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