Zhangjiakou: Big Data Empowerment Approval Service

Zhangjiakou: Big Data Empowerment Approval Service

High -vitamin

"After submitting the appeal to this platform, I will get a reply quickly. The relevant departments follow up the progress of the supervision project, and the problem will be solved soon!" During the process of preparation permits, due to the unclear responsibility between the city and county departments, the permit was not obtained for a long time, and after learning the "Enterprise Instant" service function in the "Happiness Zhangjiakou" APP, I tried it. The idea submitted a demand. After the Zhangjiakou City Administrative Examination and Approval Bureau received the demands of the enterprise, the "Enterprise Instant Office" Commissioner learned about the relevant situation and helped the enterprise to communicate and coordinate the Huailai County Agricultural and Rural Bureau in a timely manner.

Promote the in -depth integration of government management and the Internet, and test the IT driving capacity of government agencies. The implementation of online office concepts such as virtualized office, paperless archives, electronic signatures and electronic signatures, shorten the "last mile" of the government to the "zero distance".

Run at most once in the enterprise

Improve the level of government service in the "Internet+" environment

"All serve the masses, everything facilitates the masses, everything is for the masses", Zhangjiakou Municipal Affairs Service System uses the "Internet+" technology to create a "Happy Zhangjiakou" APP and innovate service means. Gao Pianyi automatically identifies the applicant's identity card or social security card information, and transforms the filmed information into electronic documents. Personal application information is entered through a certain project. Multi -department and multi -links are shared to provide convenience for the applicant.

The "logistics speed delivery module" solves the problem of uploading and down the paper document; the "video exchange platform" solves the problem of zero -distance communication between the two parties, between the superiors, and the window department. The guidelines for work have become the knowledge base of the 12345 government hotline ... online declaration and the emergence of mobile APPs make the masses can do things without going out; relying on the "Happiness Zhangjiakou" APP as a big data platform for public services to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service to form a public service. Zhangjiakou City's "Government Services One Capital Office, Urban Operation One Network Control" system. All humanized design allows the masses to truly feel the government credibility of 7 × 24 hours.

In order to "strengthen the data running and reduce the people's running legs", strengthen the material sharing and relics of the materials of the two -level approval bureaus at the city and county, Zhangjiakou Municipal Political Affairs Office issued the "Most Running Material Reuse System". Zhangjiakou City has promoted the sharing of directory sorting and data uploading work through Happiness Zhangjiakou APP. Provide basic data support to provide open data query to the public, improve government service efficiency, and enhance people's sense of gain.

Multi -departmental joint experts and enterprises of the Examination and Approval Bureau are reviewed and selected

Open the era

In recent years, Zhangjiakou City Administrative Examination and Approval Bureau based on the informatization infrastructure of the civic center, in accordance with the principles of "centralized approval, full -time approval, window approval, standard approval", to create a new model of operation of the first window in the province, further deepen government service services The "Demonstration Office", through process optimization, mechanism innovation, and technical guarantee, accelerate the pace of electronic certificates and libraries, and continuously promote the interoperability of the terminal business systems of various departments and electronic certificates. : The approval information obtained through information sharing and data comparison no longer requires submission of application materials. If the electronic certificate can be replaced, the physical card certificate can be submitted to further enhance the convenience of government services.

Zhangjiakou City Administrative Examination and Approval Bureau also actively promotes the entrance to the Internet, self -service terminals, and mobile terminals to extend to the grassroots at the grassroots level to create a "one -stop" comprehensive convenience service platform at the grassroots level. Quickly do. By guiding the integration and co -construction of the three parties of government, silver, and enterprises, in the government service hall, township (street) comprehensive administrative service center, bank business hall and other institutions to deploy smart terminals to help realize "government affairs+finance/industry/supply and marketing/ The "one -kilometer service circle of the express delivery to improve the satisfaction of the masses.

Deepen the "one thing" disposal process to help grassroots governance

Zhangjiakou's administrative examination and approval bureaus thought that the enterprise and the masses did the "one thing" as the criterion and sorted out the high -frequency service list. Based on this, the approval process and guidelines for doing "one thing", running at most once, and doing things in the city areas. The city and county levels must compile the record of "running, online, proceed, and one -time" government service matters, and achieve "maximum running once" for high -frequency matters to further improve the effectiveness of approval services.

The "one thing" process reflects the governance thinking of a government approval service field with increasingly open government data and increasingly diversified participation subjects. Within each effective boundary scope, each performs its duties and responsibilities to avoid "chaos" and "inaction", so as to fully mobilize the enthusiasm, initiative, and creativity of residents, social organizations, and enterprises. The "big chorus" participating in various forces jointly improved the level of urban grassroots governance. (The author is a member and deputy director of the Party Group of the Administrative Examination and Approval Bureau of Zhangjiakou City)

Published in the eighth issue of "Society and Charity" magazine 2022.Editor in charge: Shi Ce

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