Beautiful life jointly created | Central Huafu Community, Sand City, Hubei City: "Red Mediation Room" cleverly solve the "thousands of knots"

"Red Property" is an important starting point for party building in the new era to lead grassroots social governance. In recent years, Jingzhou City, Hubei Province has further practiced the concept of "joint creation" governance, actively explored the methods and mechanisms of decision -making, development, co -management, co -effects, effect sharing, and the difficulties of community governance and property management services. The problem of blocking points, promoting the construction of "red property" in an orderly manner, and achieved certain results.

"I have no opinion on your mediation." At the beginning of August, Ms. Sun, the Sun Huafu Community, Hongmen Road Community, Shengli Street, Shashi District, pressed the red handprint on the conflict dispute mediation file, agreed to remove the vegetable garden in front of her door, clean up the debris, and also the community in the community. A clean and tidy environment.

It turned out that Ms. Sun who lived on the first floor occupied the public green space in the door and reclaimed into vegetable land. In the small squares surrounded by the fence, vegetables, tomatoes and other vegetables, plus abandoned vegetable leaves, affect the community environment, nearby residents frequently appear in property complaints.

The community property immediately held a people's mediation meeting to invite community staff, Ms. Sun and residents to the mediation room of the community.

The "fine -tuning solution" to promote the "great harmony" of the community is a vivid practice of exploring grass -roots democratic consultations and promoting residents' autonomy.

There are more than 2,000 residents in the Central Washington Community. Although the professional property management has been introduced, the owners of the community are still frequent, and the satisfaction of residents is generally not high.

"Once the contradiction occurred, the owner directly came to the community complaint, the property‘ ca n’t intervene ’, and the dispute mediation work fell into a bottleneck.” Said Xu Junjia, the relevant person in charge of Jingzhou Hongtai Property Management Co., Ltd.

How to closer the distance between residents and properties and achieve co -construction, co -governance and sharing?

The turning point occurred in 2020. Under the epidemic, Xu Junjia saw the cohesion of the community. The Hongmen Road community gives full play to the role of the grass -roots party organization's fighting fortress and the pioneering model of party members, gathered party members, buildings, volunteers, and residents to quickly improve governance capabilities and build people's defense lines for group control.

"The healthy development of a community is difficult to achieve by the efforts of property alone." Xu Junjia felt the importance of community co -construction governance. In July 2021, Hongtai Property established a people's mediation room in the Central Washington Community, inviting community workers, sinking party members, Lou Dongchang, and property staff to serve as mediators. Resolve at the grassroots level and achieve a beautiful environment and a happy life.

"Water is leaking from your home, see what the bathrooms of my family are like!" "The leak is not about my family business, who do you like to find who go!" At the beginning of the year, Mr. Wang, the owner, found that the bathroom upstairs was leaking in the bathroom of the bathroom. , I repeatedly asked the owners upstairs to discuss maintenance matters, but the other party did not admit that their bathroom seepage was infiltrated. The problem was not resolved, and the dispute between the two continued.

The business company of the property company went to battle, and came to persuade at noon and evening time. After many visits, the two parties agreed to face -to -face mediation.

"All neighbors, what can be resolved?" In the mediation room, the secretary of the Hongmen Road Community, the property company and the building of the buildings were actively guiding the two parties to think about it. When they came out, they finally accepted the solution provided by the property company: the residents upstairs were repaired by the water seepage toilet. The two parties signed a commitment, and the grievances finally resolved.

The "Red Mediation Room" cleverly solves the "thousands of knots" of the residents, and jointly constructed and shared, allowing the community to govern the "cells" to live, and the management of the Central Washington Community enters the right track-

All 113 monitoring was renovated, and the community achieved full coverage of 24 hours. The open -air land that stacked the construction waste was transformed into a battery car shed, which greatly improved the random parking phenomenon of battery cars in the community; 10 groups of 100 charging piles were installed in place to solve the residents " Charging "difficulty ...

"The community will continue to deepen the conflict and dispute resolution mechanism, coordinate the governance resources to gather the grassroots line, solve the troubles, worry, and worry about the masses at the doorstep, so that the masses have a full sense of happiness and gain." Red Zhou Min, Secretary of the Party Committee of Men Road Community.

Author: Pei Shuhua Fang Confucianism Source: Jingzhou Daily

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