The 7012 hotline sent 100%of the hotline.

The fourteenth "Summer Water Supplying Special Action" jointly launched by Songjiang Water Supply Enterprise and Songjiang District Rong Media Center has ended recently. It is reported that from July 10th to September 10th, the "12345" hotline and the water hotline received a total of 19849 users' calls, 326 repairs, 7012 hotlines, and 100%of the settlement rate. , Report in a timely manner, feedback on time.

For two months, the rescue team, repair vehicle, water delivery vehicle, and water quality inspection vehicle of Songjiang water supply enterprises have been standing for 24 hours, and the inspection of water pump houses for the municipal management network and the secondary water supply transformation facility in business, business, secondary water supply Strive to achieve various types of emergency repairs within the scope of the service within 1 hour, the repair rate and timely rate are 100%, and the time limit for the company's external commitment to deal with various issues that set up users in a timely manner.

At the same time, Songjiang Water Supply Enterprises also actively span forward services to assist in the emergency repair of water pumping houses in the property, carry out pipeline network patrol work, insist on repairing and ensuring peak water use during high temperature, and effectively dispatch the east -west water pipe network to fully ensure the user water.

Text: Guikexin Correspondent Shen Chen

Photo: Provided by the respondent

Edit: Jia Li, Xu Ping Li Xiang

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