"Target" governance to create a "safe consumption" city business card

How to continue to optimize the consumer environment and allow consumers to "consume, wish, and dare to consume"? In the past few days, Hanchuan City, Hubei Province has carried out safe consumption creation and "looking back", and is committed to creating a "rest assured consumption" city business card.

According to the relevant person in charge of the Hanchuan Municipal Consumer Council, since the beginning of the consumer creation activities, Hanchuan City has based on the characteristics of location characteristics, industrial layout and consumer environment. No reason to return ", carry out" big investigation and large resolution "of consumer disputes, comment on the terms of unfair format contracts, persuasion of administrative interviews, creation of consumer education bases, publicly select consumer rights protection volunteers supervisors, explore the establishment of a diversified regulation dispute mechanism for disputes in dispute mechanism In a series of measures, supervise the operating entity to perform the promise of "there is no pseudo -inferiority, no counterfeit goods, no fraudulent service, no obstacles to the service", so that the market entity is generally enhanced, and the efficiency of consumer disputes is significantly improved. The brand effect of Hanchuan is initially demonstrated.

Up to now, 23 named "Integrity Management" created demonstration units (merchants) and 17 consumer rights protection service stations have been identified as "integrity of integrity business consumption". 18 warnings; 36 pilots have implemented the "no reason to return and exchanged" unit, with a total return of more than 16,000, and the total return of more than 350,000 yuan; in accordance with laws and regulations Starting from 274, the economic losses for consumers were 2.1785 million yuan.

"Focusing on the theme of the year of consumption fairness', we will conscientiously implement the spirit of the No. 1 document [2022] No. 1 of Chuanfa, and continuously improve the standardized management level of large commercial supermarkets, hotels, gas stations, etc. Consumption environment, release consumption potential, promote consumption growth, and help rural revitalization. " Wang Zhongxiang of the Hanchuan City Bureau of Commerce said in a joint meeting of consumer rights protection work.

"Carrying out the work of rest assured consumption can optimize and improve the consumer environment, give full play to the basic role of consumer economic growth, promote Hanchuan's top 100 national top ten in the province's top ten", and the Cultural and Tourism Bureau will coordinate and co -govern, strengthen the Internet to the Internet Business places, KTV, A -level scenic spots, travel agencies and other cultural and tourism areas are supervised according to law ... " Say at the work conference.

"Integrity operation is my golden signboard. Our store will cherish honor, play a leading role in demonstration, strictly fulfill the system of" seven days without reason to return the goods ", and truly achieve the products without fakes, no fraud in service, and better serve Sichuan Sichuan. The city of the city. "Tian Aiyi, the manager of Hanchuan Radio and Television City, who was awarded the title of" Restable Consumption Creation Demonstration Unit ", proudly said at an experience exchanges and promotion symposium.

The consumer environment is an important manifestation of the attractiveness and competitiveness of a city. "Reasonable consumption" is an inevitable requirement for creating a high -quality life. Liao Jiahong, the director of the Hanchuan Market Supervision and Administration Bureau and the chairman of the Consumer Committee of the Hanchuan City City, said: In the next step, the work principles of "government -led, departmental linkage, operators self -discipline, social supervision" will adhere to the problem orientation, focus on the consumption of ordinary people's consumption The pain points, blocking points, and difficulty problems, implement "targeted" governance, continue to promote the creation of consumer consumption and "look back" in quantity and quality, and strive to build a social governance pattern of consumer rights protection. Integrity and consumer satisfaction allows the people to have more sense of happiness, security and gain in the consumer field. (Correspondent Zhang Zhijun, Xia Xiaohong, Yang Fan)

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