Lost 20 grams of gold insurance price 8,000 for 2000?SF: The amount of insurance has been paid in full, and the loss of gold has been found

On September 13th, according to Qianjiang Evening News, on September 10, a man in Xiaoshan, Hangzhou placed an order of roughly delivered a business in the same city to send 20 grams of gold to a client's residence living in Gongshu District.

According to the market value of 20 grams of gold, the man made a premium at 8,000 yuan.

After that, gold was lost.

The reporter learned from the express company that after the incident, the company assisted the customer to call the police and entered the customer service claims process at the same time. On September 13, it had been paid in accordance with the total amount of the insurance price of 8,000 yuan.

At present, after the police's investigation, with the efforts of all parties, the money lost in customers has been found.

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At 4:45 pm on September 10, Xiao Liu sent 20 grams of gold to a client's residence living in Gongshu District. He said: "I originally planned to send it with flash, but I tried it for a long time without receiving the order. Later, I placed an order in the same city in SF."

20 grams of gold, the current market value is about 8,000 yuan. Xiao Liu Tei made a premium price, with an insured amount of 8,000 yuan.

At 5 o'clock in the afternoon, the courier came to pick up the door, took the gold, and took a photo.

At 6:48 pm, the courier suddenly called and told Xiao Liu's express delivery.

Xiao Liu said: "The courier called me to say that the gold was lost. I asked him what was going on. He said he put gold in his pocket, his top was placed on the car, and then went to the toilet. Gold is gone. "" The courier comforted me at that time, let me reassure, saying that he had already told SF Express Company, and there must be compensation. "

The courier also reported to the Caihe Police Station.

When Xiao Liu called SF official customer service, he also received a positive reply. The other party said, "It is indeed lost in express delivery, and there will be compensation."

On September 11, Xiao Liu received a call from the official customer service staff of SF, and the other party said: "willing to pay 2,000 yuan." Xiao Liu immediately said that he did not accept it. "

Xiao Liu asks for customer service: "How is this 2000 amount determined?" Customer service staff said that he would further feedback to the claims department and also said that he would call back after 4 hours.

Afterwards, Xiao Liu not only asked the reporter for help, but also gave the mayor's hotline 12345.

[Source: Jiupai News Comprehensive Qianjiang Evening News]

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