Passengers hurriedly got out of the car to get the wrong luggage station staff to help recover

Jiangmen Daily (Reporter/Ling Xuemin Correspondent/Nie Huan) Recently, Liu Yong, a passenger transport in Xinhui Station, was working on duty at the exit station. Suddenly a passenger rushed to him and said, "My luggage was wrong. What do you do, can you help me? "After several search, the staff of Xinhui Station finally returned the mistakes to the original owner.

On the same day, the passenger Mr. Huang took the C6943 train from Guangzhou to Jiangmen. This plan got off at Jiangmen Station. , Raise the luggage from the top of the seat and rush out. But when he got out of the car and got out of the station, he found that the bag was not right in his hand, and thought, "How did your own luggage change?" Then he found out that he had taken the luggage of others wrong. However, at this time, Mr. Huang had already reached the exit, and the train had closed the door and left Jiangmen.

Mr. Huang was extremely anxious for the oolong for himself, and the owner of the other luggage must be very anxious. Liu Yong comforted Mr. Huang without having to worry, at the same time asked about information such as compartment, seats, luggage characteristics, etc., and reported the passenger duty staff Qi Xingxing. After understanding the basic situation, Qi Xingxing contacted C6943 the captain of the train. The train captain found his luggage based on the information provided by Mr. Huang, and also contacted the passengers who were taken by Mr. Huang to take the wrong luggage. Subsequently, the train captain returned Mr. Huang's luggage through the G6128 train from Yangjiang Station. At the same time, the staff of Xinhui Station also handed Mr. Huang's mistaken luggage to the owner through the C6955 train at Xinhui Station. At 18:44 that day, G6128 stopped at Xinhui Station. Mr. Huang recovered his luggage accompanied by the passenger duty staff.

★ Reminder

Get the wrong luggage to call 12306

The reporter learned from the Xinhui Station that if the passengers accidentally get the wrong or lose their luggage, they can call the 12306 railway official customer service hotline, or can contact the station service desk directly, provide information such as vehicles, cars, seats, etc. Personnel will try their best to help. If you can retrieve it, passengers need to bring their ID cards, and go to the station according to the time agreed with the staff. When receiving the staff, cooperate with the staff to register information and get lost things.

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