Changxing Lushan: Serve "zero distance" to solve the people around the people
Author:Voice of Zhejiang Time:2022.09.11
"Don't worry, we help you." When Ao Peizhong, who was at a loss, came to the convenience service center of the mayor of Huzhou Mayor Xinglu Shan Township to handle business, the warm words of party members volunteers, actively came to the door, and gave him to eat After getting up a "Xinxin Wan": "Thank you so much, fortunately you have you, otherwise I don't know what to do." The staff patiently listened to him about the business that he needed to handle and actively solved him.
"We take the" 1+3+N "party building unified grid grid and wisdom as the starting point to open the green exclusive channel for the special group. Beauty.
For the elderly, disabled people, low guarantee households, and breeding farmers, Lu Shan Township provides diversified, personalized and warm -hearted exclusive services. In the first half of this year, a total of 538 visits to the local home visits were handled to apply for identity cards for special groups, 62 people's annual inspection of individual households, more than 80 elderly bus cards for elderly bus cards, and 7 on -site certificates for persons with severe disabilities.
Behind a series of numbers that the masses applauded, it was the epitome of "zero distance" in Lu Shan Township. In recent years, Lu Shan Township has closely focused on the work requirements of "great improvement of government service efficiency" by superiors, with digital reform as a traction, and relying on the construction of the rural brain of Lu Shan and the "future countryside". The new community builds and the party building unified grid -collar grid intelligence mechanism and other advantages. In Longxi Village, Lu Shan Township, the "Future Country" digital brain embeds high -frequency government service "point -based service" to optimize page design, simplify work operations, standardize online consultation, guide services, and provide a more concise, easy -to -understand service guide Explanation of online operation operations, villagers "understand at a glance, do it at all, can do it nearby, and can do it."
While shortening the service distance, the local service scope is widened. Since the beginning of this year, Lu Shanxiang has focused on creating a new government service -"Lu Xiang" service, breaking the traditional "window passive acceptance application" model, integrating public security, archives, market supervision, social insurance, medical insurance and other service functions, in order to commission acceptance and authorization Sanking to the village -level convenience service station for handling, helping the agency, etc., use the appointment telephone to coordinate and arrange holiday time, organize staff to concentrate or come to provide convenience for the people who work without time to work, form a "5+n "New breakthroughs in government services. At the same time, the actual needs of the focus of the crew and the boat households, link with the Lu Shanshui service area, comprehensively upgrade the function of water government services, innovate the "Government Affairs on Thursday" service model, and special special windows to run medical insurance, social security, public security, market and other 79 The high -frequency government affairs and characteristic government affairs are resonated with the Changxing County Administrative Service Center.
Correspondent: Zhou Jie, Wu Zheng
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