The WeChat Mini Program "Ping An Hall" is officially launched!

"Ping An Hall" WeChat Mini Program

Officially launched!

To facilitate the masses to reflect the problem

Further unblocking the channel for expression

Provide more high -quality and efficient services for the masses

recently

Guangdong Provincial Public Security Department's official webpage of the "Ping An" mailbox

Revised and upgraded

Promote mutual connection and strengthen data sharing

Comprehensive optimization section function

And create a WeChat Mini Program for the "Ping An Hall"

Further enhance the experience of the masses

The new upgrade "Ping An Hall" mailbox webpage interface

The "Ping An Hall" mailbox after the revision and upgrade

There are four bright spots

Bright spot

The interface is simple and highlighting

The "Ping An Hall" mailbox has a new plan for the overall interface of the platform, divides the interface section, and supplements the layout background, font color, functional links, etc. The entire interface is more refreshing, intuitive, and concise.

At the same time, focus on highlighting the four core functions of "I want to write", "reply inquiry", "report rewards" and "convenient police", and set the "I want to write" functions to set "consultation", "help", "complaint", "complaint", "complaints" Reporting "and other categories, which is convenient for the masses to write, inquire, report, and do things.

Brightness two

Function optimization, experience upgrade

The "Ping An Hall" mailbox optimizes the details of the section to provide the masses with a better and more comfortable experience experience.

In the "I want to write a letter" section, the masses reflected the request for the must -have matters for merger and deletion, and at the same time, the attachment upload and message feedback function was added.

The "Report Reward" is divided into two sub -columns: "Report Telephone" and "Reward Regulations". Among them, the "Report Telephone" lists 9 types of reporting telephones, mailboxes and working hours of public security organs and police officers and discipline, reporting crimes involving crimes, and reporting. The reward methods of 8 categories of illegal crimes such as cults have further stimulated the enthusiasm of the masses to provide clues.

The "selection of letters" partly highlights the guidance function of the work, and reflects the popular issues that the masses come to the publicly display regularly for the masses to check at any time.

"Mailbox Dynamics" shows the masses' praise of the "Ping An" mailbox and daily work dynamics.

Brightness three

Service expansion, efficient service

In order to facilitate the masses to handle public security service services, the "Ping An Department" mailbox has added a "convenience police" section, covering large police business such as traffic management, entry and exit, household administration, water, supervision, technical defense, and legal system. The masses can click to reach the corresponding service service page.

Taking the "law enforcement information disclosure" in legal services as an example, if you want to query the progress of the case, the masses only need to fill in the case number, ID number and serial number in accordance with the requirements to one -click inquiries. Related online convenience services will continue to increase, continuously enriching the service experience of the "Ping An" mailbox.

In addition, the intelligent robot "Xiaoyue" is also introduced to provide the masses with intelligent services such as service services, policy documents, information disclosure, and common problems.

Intelligent robot "Little Cantonese"

Brightness four

Applets are online, convenient and fast

In order to adhere to the principles of mobile priority, further facilitate the use of the masses, and expand the audience and influence of the "Ping An Hall" mailbox, based on the revision and upgrading of the "Ping An Hall" mailbox, rely on the WeChat Mini Program "to open or use", the masses reach the face, and the masses reach the face. The characteristics of Guang have created the WeChat Mini Program for the "Ping An Hall" mailbox that was integrated with the province. Enter the "Ping An Hall" in the WeChat search interface or click "Guangdong Public Security" WeChat public account menu bar "Ping An Hall", which can reach the "Ping An Hall" mailbox with one click, which is more convenient and fast.

"Ping An Hall" WeChat Mini Program Interface

also

The revised "Ping An Hall" mailbox

Added 21 cities in the province

Login entrance to the "Ping An" director's mailbox

One -click direct access, more convenient for the masses to reflect the demands

Click the video

Understand the process of minimum programs

In order to listen to the voices of the masses extensively, respond to the concerns of the masses in a timely manner, and effectively protect the interests of the masses. On May 1, 2021, the Guangdong Provincial Public Security Department established the "Ping An Department" director of the "Ping An Department" on the Internet platform to widely collect all sectors of society and the people to Guangdong society. Opinions and demands of public security and public security work, simultaneously promoted the establishment of the "Ping An Department" director's mailbox of 21 prefectures and municipal public security bureaus in the province. The "letter of the" letter of the Ping An Department. According to the statistics

For more than a year after the "Ping An Hall" mailbox has been opened, the province has accumulated a total of 121,000 letters from the masses, with a response rate of 100%, and the setting rate is 97.6%. From 5,549 cases, a group of people reflected strong law enforcement issues, promoted 146 regulatory documents of law enforcement, leveraged "big peace" with "small mailboxes", vividly compiled the "Fengqiao experience" in the new era of Guangdong Public Security.

The next step will continue to practice the development of the people -centered development, always focusing on the "urgency and sorrow" of the people, to promote the work of the "Ping An Hall" mailbox with higher standards, stronger measures, and greater efforts. Give full play to the "small window" of the "Ping An Hall" mailbox, and strive to make the people feel fair and just in every case and demands in each case and demands, and continue to enhance the sense of happiness and security of the people.

Source: Guangzhou Public Security

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