The online mailbox solves the people's worries about the people praise the people

"My ID card has been expired. Can't the binding bank card be used?"

"How to issue relevant household registration proof now?"

"My money was deceived, when I was frozen for the loss of the bank card, when can I thaw?"

"The child is going to go to college in a foreign country, and the tickets are bought. Can you add an urgent review procedure?"

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Through a small online mailbox, the problems of the masses can be solved quickly. In order to better strengthen the interaction between police and civilians, listen to the voices of the masses, and build a bridge for police and civilians, since July 9 this year, the "Xinjiang Public Security Micro Police" APP "Office (Bureau) Long mailbox" was officially launched. So far, as of now, The Urumqi Public Security Bureau passed the cumulative mass letter from the mailbox, with a response rate of 100%, and the settlement rate was 95.7%.

"My daughter needs to migrate the hukou, but the residence permit has expired. I am afraid that the child's enrollment has written a letter to the director's mailbox for help. I did not expect that the household registration police officer quickly resolved the problem. Police officers at the station expressed their heartfelt thanks! "On September 6th, the" Hall (Bureau) Changsheng Box "of the Urumqi Public Security Bureau received a thank -you letter from Mr. Liu from the citizen.

On August 31, Ms. Li, who lives in the new city of Urumqi City, found that her ID card was about to expire. The ID card was bound to an important funds involved in the company and personal bank cards, WeChat, Alipay, etc. As a result, it is impossible to handle through the online platform.

After receiving the letter, the staff of the Urumqi Public Security Bureau coordinated the high -tech zone (new urban area) Public Security Branch and the communities under the jurisdiction of the High -tech Zone (New City). In the case of implementing the epidemic prevention and control measures, they successfully issued their ID cards for Ms. Li.

The Public Security Bureau of Urumqi gives full play to the functions of the small window and big service of the "office (bureau) long mail box", in accordance with the requirements of "urgency and urgency, special affairs and special office, and can be handled", quickly verify the handling of the masses and enterprises. Universities' freshmen migration accounts, passport visa plus urgency, expired certificate delay processing, postponed inspection business, information error records, card -related thawing, fast approval of going out for medical treatment, school to school, etc. While preventing and controlling work, we will make every effort to solve the problems of the people's urgency.

In the next step, the Urban Public Security Bureau will continue to promote the "Xinjiang Public Security Micro Police" online convenience service work, actively respond to the concerns of the masses, and truly implement "I do practical things for the masses".

Reminder: Ask residents to reserve enough time before the document expires to apply for a certificate to replace the business in advance. If you need to ask the public security organs for help in life, please call 110 or go to the nearby public security organs to ask the police for help.

(Pomegranate/Xinjiang Legal Daily reporter Han Jin correspondent He Miao Miao)

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