Shandong Boxing: Create a smart police to improve the satisfaction of driving service service

Boxing Rong Media News Since the beginning of this year, the Boxing Public Security Traffic Police Brigade's Auto Management Office has firmly established the development concept of "people -centered", established with the party building, and "decentralized service" of public security traffic management. Grasp the main business of serving the masses. The first step is to take the initiative to brighten the service window, strengthen the service purpose, serve the people for the people, and implement the work of "I do practical things for the masses". Spend.

As a good "palm police" to mention satisfaction. Relying on the "Internet+Public Security" micro -police affairs platform and the 12123 platform of traffic management, the "one -time operation" micro -police affairs will be opened to achieve 25 projects such as driver examination appointments, vehicle number selection, and replacement documents. Experience window business in the middle, palms, and fingertips. Since the beginning of this year, it has completed 8,760 businesses such as online licenses and licenses, motor vehicle selection and other businesses.

Make a good "self -service experience". In March of this year, there were 3 on -site self -service testing machines, equipped with specialized physical examination staff to solve the difficult problems encountered in the medical examination for the masses, and used more than 100 people daily, reaching more than 80%of the total physical examination, allowing the masses to experience it to experience The convenience of the on -site medical examination and permit.

Do your best "Consultation Reply". The service window opens WeChat payment methods to retain cash payment, so as to accept, review, pay, and issue a certificate "one queue and one -time settlement". Since the beginning of this year, we have used the "Internet+" platform to consult more than 260 people. Some of the questions communicate in detail through telephone to open up the "last mile" to serve the masses.

Make a good "code for code". Since July, in order to coordinate and promote the prevention and control and work efficiency of the epidemic, the gate has set up a gate at the entrance of the hall of the vehicle management office. By scanning identification of ID cards, health code, and body temperature, accurate prevention and control not only saves the masses' queues. " The time of the bright code measurement has improved the efficiency of the masses.

Bo Xing Rong Media Editor Zhou Nan Correspondent Liu Hongxing (Public Security Bureau)

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