Lanzhou: Promote clean government affairs and create a high -quality business environment

In recent years, the Lanzhou Municipal Government Service Center has regarded the construction of clean government affairs as an important measure to create an excellent business environment, enhance service efficiency, and standardize approval behavior. In the level ofization, serve the masses, be a "shop primary two" for serving the company, and provide high -quality, clean and efficient government service environment for market players and the masses. At present, the Lanzhou Municipal Affairs Service Center vigorously promotes the construction of clean and honest government affairs. By consolidating the foundation of cleanliness thoughts, refining the style of cleaning cadres, creating a clean -working environment, and injecting the "low motivation" of government affairs services for the construction of clean Lanzhou.

Strengthen ideological and political leadership to build a "background color" of clean government affairs

"Tight -tight 'clean string', take good" integrity passage '. "Recently, at the" Book Fragrance Government Affairs · Reading with me "exchanges organized by the Fourth Party Branch of the Municipal Government Service Center, party members and cadres exchanged reading experiences, perceived the integrity government, and perceive the integrity government. culture.

This is a microcosm of the Municipal Political Service Center that has continuously promoted party members and cadres to use theoretical armed minds and practicing cleanliness services. It is reported that the Municipal Government Service Center coordinated the "three lessons" of political education, party history education, and integrity education. Through the organizational party day activities such as "Bright Golden City · Mirror Qianqiu", and implementing the "three meetings and one lesson" activities such as "Book Fragrance Government · Reading with me" activities.

As of August, the central party members and cadres have written more than 120 articles; party members and cadres have organized party members and cadres to watch warning educational films such as "Family Style" and "Plear Lan Lanzhou". From the source, "integrity" and guide party members and cadres to build a dam that rejected corruption and defense.

Deepen the reform of the "decentralization service" to brighten the "main color" of clean government affairs

"The whole process is processed on the Internet. The paperless documents, the company's articles of association and other document materials in the full -process electronic system will be automatically generated. It is really convenient to get the business license without going to the scene." Ding Jinxiu, staff member of Qi Construction Group Co., Ltd., said.

It is understood that in recent years, the Municipal Government Service Center has actively promoted the "online office, handling office" and "one -Netcom office" to vigorously improve the level of "Internet+government services", promote the management of administrative license matters, and ensure that the affairs services in the government affairs are in municipal government services. The hall is in essence. At present, there are 1,114 items in various government services in the Municipal Government Service Hall, accounting for 90.3%of the matters. Among them, the "run once" accounts for 100%of the total number of entry matters. Run less legs.

In addition, the center has continuously consolidated and expanded the service commitment to the "four -handling and four lists", promoted the standardization of the management of matters, and promoted the "cross -provincial general office", "provincial internal general office" and "city general office". As of August, a total of 1.179 million pieces were handled in the municipal government service hall; 65,100 cases were handled by the categories of the agency, accounting for 5.51%of the total amount of the total office. The window has cumulatively handled 4,1218 items of "cross -provincial general office", "provincial internal general office", and "city general office".

Deepen the connotation of "Xiaolan Gang Office" service.

"The qualification documents, reissue, replacement, change and other procedures, just take the ID card. Li Gang, a staff member of the window.

In recent years, the Municipal Government Service Center has continuously deepened the connotation of the "Xiaolan Gang Office". Fill the "Xiaolan Gang Office" specialized service team, formulate the "Specifications for the Service for the Office of the Office", carry out normalized training for the help agency team, sort out the offline "Xiaolan Gang Office" high -frequency matters, and build a common problem base of high -frequency matters in government services Essence

As of August, the "Xiaolan Gang" Minsheng Project helper team helped enterprises and the masses to reset the government service network password for 1701 pieces; the commercial registration gang group helped the enterprises and the masses to answer 12,189 services; 2324 qualification certificates of the road transportation industry; 3096 free express delivery services.

It is worth mentioning that the "Xiao Lan Gang Office" also served the key project of the team model, actively ranging the door of the enterprise, allowing the help office staff to get forward, stationed at the project site, and completed the "Lanzhou Olympic Sports Center" project three museums. Acceptance of acceptance; the first phase of the first phase of the Capital Housing of the "Runlan City" project of the "Runlan City" project, the first phase of the household defense engineering acceptance, the preliminary design drawing of the provincial museum of the Municipal Housing and Urban Construction Bureau, etc. The center of the "Xiaolan Gang Office" project helped the office team to track the service team of 90 key projects.

Build a comprehensive supervision pattern to enhance the "success" of clean government affairs

Is the government service good? In recent years, the Municipal Government Service Center has continuously expanded the channels of supervision, refining internal supervision, strengthening business supervision, and strengthening social supervision, and forcing the service efficiency to improve the efficiency.

The center can make the two -dimensional code scanning code evaluation of government services "good bad reviews" by promoting the "Internet+Supervision", which is equipped with 55 new version of the "bad review" evaluation device. All kinds of supervisors are connected to coordinated. As of August, the Municipal Government Service Center's "Good Evaluation" system evaluated 133,000, with a satisfaction rate of 99.99%.

In addition, the center sorted out 115 risk points of 33 departments (windows) and 6 departments in the center, 468 of the risk points of personal integrity of staff, and ensured that the risk point of clean government was "found" and prevented measures.Adhere to the two -week inspection system, report criticism with staff with irregular services, and determine 33 electronic supervisors to carry out daily electronic supervision work.At the same time, the municipal government service hall has set up publicity complaint telephones, placed opinions and suggestions, etc.Five social supervisors consisting of representatives of the National People's Congress, members of the CPPCC, and enterprise representatives are hired to visit and investigate among the masses and make suggestions and suggestions.As of August, 84 complaints for receiving hotlines were settled.(Lanzhou Daily)

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