1888 8 1888 yuan!The Jiangsu Provincial Consumer Protection Commission reminds: the online shopping crab products should be brighter

The intersection news is approaching the Mid -Autumn Festival, and the consumption of hairy crabs has gradually entered the peak season. Although the crab is not water, the crab card coupons have begun to sell. On September 7, the Jiangsu Provincial Consumer Protection Commission combined with the previous relevant hairy crab product complaints and consumer inspections, and issued the "Consumption Tips for online shopping hairy crab products" to consumers. The content is as follows:

First, there are gimmicks in the publicity of card coupons, and information labels need to be seen clearly. Crab card coupons are often marked by merchants because of the attributes of their festival gifts, which are "type 666, 1888", etc., which can easily misunderstand their true value. Consumers should pay attention to screening. When buying crab card coupons, consumers should pay attention to the number of crabs, weight, public and mother and other important information. Do not be confused by promoting gimmicks. In addition, they should also pay attention to the validity period, pick -up process and after -sales clauses of the card coupon. This kind of information shows.

Second, the platform to buy crabs is guaranteed, and private transactions are not advisable. Consumers buying hairy crab products online should be purchased and paid on the platform or by jumping to the e -commerce platform. Do not private transactions or pay for personal accounts by adding friends. In order to regulate the sales market of hairy crab e -commerce, the Provincial Consumer Consumer Protection Commission jointly issued the "Specifications for Sales Service Subsidies for Hammer E -commerce" with related industry associations and e -commerce platforms in 2021. It is recommended that consumers prefer to respond to and join the service standards of this service specification. Ahead of the businesses are more guaranteed in quality and after -sales.

Third, the place of origin is missing two pounds, and buying crabs need to be brighter. The lack of the production area and product of the virtual hairy crab is also a hot spot in previous years. In this regard, when the Provincial Consumer Protection Commission recommends that consumers can understand the general price scope of the market in advance, they can understand the general price scope of the market and be vigilant. At the same time, check the information such as logistics shipping land and crab fastening logo to prevent being deceived. In addition, the weight of the commercial crab marked by the e -commerce platform should be a single product net weight, excluding product labels, bundle ropes and pre -packaged weights. Consumers can weigh themselves after receiving the goods. Communicate with merchants.

Fourth, the crab in time is not delayed, and the quality of the inspection guarantee in the face. After buying a hairy crab card coupon, consumers need to see the validity period and pick up the goods early to avoid missing the crab without crab can be lifted or encountered by merchants during the listing stage of hairy crabs. As a fresh food, hairy crabs are stricter for return claims. It is best to accept consumers after receiving hairy crabs. And the platform negotiate withdrawal compensation.

5. Reserve the credentials to make compensation and rationalize the power according to law. Whether consumers buy crab card card vouchers or directly placing orders to buy hairy crabs, they should retain evidence such as consumer certificates, web page details, chat records and screenshots. In the case of consumer disputes, you can actively negotiate with merchants and platforms, and negotiations can not be complained to the administrative department of the operator or the Consumer Protection Commission to safeguard their legitimate rights and interests in accordance with the law.

It is understood that in 2021, the Jiangsu Provincial Consumer Protection Commission has jointly formulated a group standard for the "Code for Sales and Services for Hammer E -commerce" with multiple e -commerce platforms, in order to effectively regulate the crab card card coupons to indicate unknown, hairy crabs short two, and fake well -known geographical trademarks, etc. question. For example, for the irregularity of the labeling of the hairy crab card, the "Specification" clearly states that the method and rules of the crab card must include the validity period of the crab card (not less than the 2 -year crab season), the brand name and price, the product specification model (a few male and several mothers, and the mother How many installations and single weight) and place of origin. In August of this year, the State Administration of Market Supervision issued the "Notice of the General Administration of Market Supervision on the issues such as centralized rectification of excessive packaging," sky -high "moon cakes and crab card coupons, etc.", which will carry out two -month centralized rectification actions for related issues. At present, the Jiangsu Provincial Consumer Protection Commission has listed as a focus on the acting focus of damage to consumers' rights and interests such as false propaganda in the operation and sales of hairy crab cards, and will conduct consumer experience investigations.

Xinhua Daily · Jiaojiao Reporter Hong Ye Xu Haiyan

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