Binzhou City provides enterprises with precise, intimate and high -quality water supply services

On September 6, the Municipal Government News Office held a series of press conferences of the "Greats 20 Congress -Deepening the Reform of the Business Environment" and the "Bin Zhou to" brand "— to obtain special sessions in the field of electricity, water, and gas. At the scene, Li Dong, secretary and director of the Municipal Urban and Rural Water Development Service Center, introduced the work measures and progress results in the field of water use, and answered questions from reporters.

According to the press conference, in recent years, the Municipal Urban and Rural Water Affairs Bureau has adhered to the needs of enterprises in the coastal as the starting point, actively innovated, really worked hard, continued to optimize the process, and provided enterprises with accurate, intimate and high -quality water supply services, and continuously improved the experience of enterprise water use experience. Actively create a good business environment.

Adhere to the strong foundation and build a perfect and reliable water supply guarantee system

Adhere to the strong foundation, build the project foundation, improve the level of informationization, pay close attention to daily management, and build a perfect and reliable water supply guarantee system.

In accordance with the "water transmission, water storage, and water supply" link, promote the construction of the project integrated, implement the reconstruction of supporting and water -saving transformation of the irrigation zone for 237.6 kilometers, and reinforce the reinforcement reservoir to reinforce the renovation of 12 water plants. At present, the city has built a total of 20 water supply plants, with a daily water supply capacity of 1.3 million cubic meters, and the water supply guarantee capacity has been greatly improved. Based on the principle of "efficient, convenient, and accurate", all water supply companies have built a digital management platform to monitor and intelligent monitoring of water supply facilities and water quality data such as water plants, pressure stations, and pipeline networks. Happening. For the problems that occur, the platform will timely feedback, and the water supply company solves timely to ensure water supply safety and stability. Prepare the "Emergency Plan for Binzhou Water Supply Emergency Incident" to refine measures in various links and improve the overall emergency capacity. Each water supply plant implements 24 -hour closed management, strictly implement various measures such as disinfection and security, and regularly carry out equipment inspections to ensure the safety of water plants.

Adhere to excellent services and build a reasonable and transparent system guarantee system

Adhere to excellent services, build a reasonable and transparent system guarantee system through strict implementation of the "non -stop supply" policy, establish a service commitment system and a "return visit" system.

The "Notice on the Implementation of the" Continuous Supply and Continuous Conferring "policies for the use of water for small and medium -sized enterprises and individual industrial and commercial households" will implement "non -stop fees for small and micro enterprises and individual industrial and commercial households who are temporarily in the impact of the epidemic. ", Set up a 6 -month fee for a slow payment period. As of now, 2324 small, medium -sized and micro enterprises and individual industrial and commercial households have enjoyed the "non -stop supply" policy, and the amount of slow payment is 1.198 million yuan. All water supply enterprises all implement the service commitment system, open service standards, procedures, and time limit. At the same time, clarify the charging items, service content and policy basis, etc., and there is no charge outside the list. Adopt the service method of "going global and zero distance", and regularly organize personnel to return on -site visit to the water pressure and water quality of the water households. The problem of feedback on user feedback, research the first time, solve it as soon as possible.

Adhere to the efficiency and build a fast and efficient water for approval system

Adhere to the efficiency, optimize the service process, reduce the approval process, improve the quality of service, and build a fast and efficient water for approval system.

Implement reform measures such as "Running at most" and the acceptance of tolerance and shortcomings, actively promote the "one -stop" processing and "Internet+" service model, make full use of the company's WeChat public account, Ai Shandong APP and other platforms, promote the application of water application reporting to install installation , Maintenance, transfer, payment, invoice, etc. "one window acceptance, one Netcom office, one stop settlement", so as to save time and service. Sort out the application materials for the integration of water newspapers, clarify the standards, responsibilities and time limit for each link, compress the time limit for the settlement, streamline the application materials. In 1 hour, the acceptance connection was compressed to 0.5 working days. The Municipal Urban and Rural Water Affairs Bureau instructed water supply enterprises to formulate the "Simplified Implementation Plan" and produced the "Understanding Paper with Water Newspaper". Each water supply company adopts the "nanny" type and "shop primary two" water newspaper service to optimize the business environment. Special persons are responsible for using water newspapers to provide users with consultation and help office business. I run my legs. "

It is reported that in the next step, the Municipal Urban and Rural Water Affairs Bureau will continue to deepen the construction, continue to improve the service mechanism, improve the level of water supply service, do a good job of "water nanny" for the development of market entities, answer the "satisfactory volume" of the business environment, and create " The coastal "to return," State "to the business environment.

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