12345 · Be with you ｜ Establish a special class to deal with social demand disposal, and reply to your most urgent thing!

Regardless of big things, there is only a small matter for people's livelihood.

Regardless of big things, there are only echoes and recovery here.

During the epidemic, Chengdu 12345 hotlines increased, home, nucleic acid testing, transportation travel, material insurance, etc. On the Chengdu 12345 hotline, the hot issues submitted by citizens continued.

It is understood that from 0:00 on August 25 to 14:00 on September 7, the 12345 hotline platform accepted 97,3923 citizen companies' calls, of which 811,589 cases were called for the epidemic, accounting for 83.33%of the total acceptance.

In order to respond to the question of enterprises and citizens as soon as possible, Chengdu 12345 officially established a special class to run the social demand disposal of the Chengdu 12345 hotline on the basis of the original supervision class. Responsible for the disposal and handling of key difficulties and hot spots and common problems.

Chengdu 12345 hotline social appeal dispatching class is coordinated by the city leaders. A total of three working groups were established to carry out work in three districts, corresponding to 23 cities (cities) and counties in the city. The aim is to speed up the efficiency of collaborative disposal, strengthen cross -department and cross -regional dispatch, accelerate speeding up, special issues of special issues, and common problems, and common problems will be resolved.

From 11:00 on September 6 to 12:00 on September 7, a total of 342 requirements for the 12345 hotline were disposed of. It mainly involves the resulting slowly issued by nucleic acid testing, which has caused difficult to seek medical treatment. It is difficult to take a car or stay in the hotel. Patients with serious illnesses go out for medical treatment, and special group management and protection of the isolation point. The Municipal Networks Political Affairs Office stated that it will make every effort to do a good job in daily management and various guarantees of acceptance, data analysis, platform operation, and technical guarantee.

It is believed that with the speed up and disposal of special classes, the most urgent things of the general public, netizens and enterprises, can also get more timely and authoritative answers.

Looking at "12345 · Being with you", today's direct departments responded to citizens' doubts.

Okay, today's 12345 is with you, so here. Chengdu People's Broadcasting Station News Broadcast every day, morning, middle and evening, meet you on time, you say that I do it, and you must answer questions.

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