Shandong Zouping's health and health system continues to visit the warmth

Author:Zou Ping Rong Media Time:2022.09.07

In the past few days, in order to further improve the satisfaction of the masses to see a doctor, understand and solve the problem of seeking medical treatment that the masses are most concerned about, Zou Ping's Health and Health Bureau has actively carried out the satisfaction of the satisfaction of the basic medical people. With the masses often, in the cold and warm, collecting the "urgency and worrying" problem of medical treatment reflected by the masses, and solving problems for the masses in a timely manner.

Careful planning, "deep" line

The entry visits run through the year, and combine the theme practice of "I do practical things for the masses" and "doing an example in Zhi Ai Jian" and do a good job in the basic public service masses. All leading cadres of the bureau and various rooms include Baobao Town Street, practicing the "front -line work method", and listening to the people's voice and solve public opinion at the grassroots hospitals. The town and street health centers are responsible for visiting the area and given full mobilization of the family doctor's signing team. Up to now, 230 problems were solved for the masses at the scene, and 138,169 people visited and returned. In the end, members of the city's families over 18 years of age will not miss one household or one person, and they will fully open up the "last mile" of medical and health services to contact the masses. , Use warmth to pass through the barrier of heart and heart, connect the common prevention of love and love!

Communicate intimately, "heart enters" front line

During the face -to -face exchanges between the households and the masses, the medical workers mainly focused on the demands of the basic medical field and other people's livelihood demands, carefully listened to the difficulties and problems encountered in the process of seeking a doctor in the process of seeking a doctor. Records of the system's "voices, voices". In addition, the development of the development of the medical and health care of Zou Ping in recent years, the preaching of the health policy of health and health, and helping the masses to solve the doubts and confusion, truly find out the people's livelihood hotspots, the difficulties of the problem, establish a list of problems rectification list accounts All, try to provide the people in the city with medical and health services that are more affordable, the people, benefit the people, and benefit the people.

Problem solution, "love entering" front line

The problem or suggestion collected by the household, the idea of ​​the Zou Ping City Health and Health Bureau insisted on the idea of ​​visiting, responding, and rectification of the rectification of the masses. The matters of the basis are also in -depth and meticulous. All grass -roots units visit and collect issues or suggestions will be analyzed and studied by relevant departments one by one, establishing issues of issues, clarifying responsible units and responsible persons, implementing work measures, and ensuring that "the pieces have losses and echoes." The masses report the hot issues and universal issues of concentration. The general problems are immediately settled, the complex issues are jointly co -organized, and the high -frequency suspicious difficult issues are special rectification and concentrated cracking. Master and reflect the goals of the problem.

"Ask the people, to do the practical work of Huimin into the hearts of the masses", and conducting a big visit has brought closer the distance and relationship between doctors and patients. A reliable basis is provided. Next, Zou Ping City Health and Health Bureau will focus on the implementation of the good experience and practice in the visit, so that the event will get out of the "depth" to visit the "temperature".

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