When the medical insurance public service platform conducts real -name authentication, "the insured's mobile phone number does not exist", how to deal with it?

In the medical insurance public service platform, the insured person prompts that "the insured's mobile phone number does not exist, please contact the insured unit or the social security office supplies the insured mobile phone number", how to deal with it?

Solution

+

In the Beijing medical insurance public service platform, the insured person has a real -name authentication. The above prompts are because the mobile phone number or the mobile phone number of the insured person is not collected when the insured register is registered, and the real -name authentication cannot be passed.

Participants can solve the above problems through the following steps:

#1

Download the Beijing Tong APP, use the mobile phone number to receive the SMS verification code to log in to complete the face recognition authentication;

#2

Visit Beijing Social Insurance Online Service Platform http://rsj.beijing.gov.cn/csibiz, visit the Beijing unified identity authentication platform through the login entrance of "employee personal business", and use the same mobile phone number to receive SMS and enter Beijing to enter Beijing Municipal Social Insurance Online Declaration System;

#3

Enter the Beijing Social Insurance Online Declaration System, select the insured person in the business management module to change the personal (social security card) information function, modify the insured number field in the insured person in the five insurances;

#4

The insurer's mobile phone number was successfully modified the next day, visiting the Beijing Medical Insurance Public Service Platform

https://fw.ybj.beijing.gov.cn/hallenter/index to complete personal user registration and real -name certification.

In addition, insured employees can also apply for supplement or modification of mobile phone numbers to the agency through the insured unit and retirees through the Social Security Institute. The insured unit can also handle it through the "Beijing Social Insurance Online Service Platform". The next day after completing the maintenance of the mobile phone number, the insured person re -logged on to the Beijing Medical Insurance Public Service Platform for real -name certification.

Source: Beijing Medical Insurance

- END -