"Telephone dissuades+on -site interception" dual insurance Haidian people police help the elderly to see the "customer service" fraud

If you receive a call from the "customer service personnel" after buying online, notify the items you buy are wrong, the courier is lost, or you are bound to be bound to an agent, you need to cooperate with the subsequent claims. It is likely to be the goal of scammers. Recently, the Zhongguancun Police Station of the Haidian Branch of the Beijing Public Security Bureau successfully intercepted the telecommunications fraud that posted an e -commerce customer service together.

At 9 o'clock on June 17, 2022, the anti -fraud dismissal of the Zhongguancun Police Station was a anti -fraud warning. Uncle Zhang, the resident of the district, may be encountered telecommunications fraud. The discouraged officer called Uncle Zhang, but the other party always occupied the line and could not be connected, and it was likely to talk to the scammer. The situation was urgent, and Zhongguancun Police Station immediately arranged police Li Kai to rush to the elderly to dissuade the elderly. While the police Li Kai rushed to the elderly's house, the abandoned officers in the police station continued to call the elderly. In the end, the call of the old man was finally connected, and at the same time, the police Li Kai rushed to the elderly.

It turned out that Uncle Zhang received a "customer service" call from a shopping platform the day before, and told Uncle Zhang to buy an item online. Due to the operation error of the platform, the account information was bound to an agent, which caused Zhang to follow Zhang from Zhang. The uncle's account deducts 500 yuan. Uncle Zhang hurriedly asked the other party to terminate.

Subsequently, the "customer service" gradually "brainwashed" Zhang, said that it was necessary to do some operations to dismiss the fee. Uncle Zhang needed to transfer the money into the so -called "security account" to verify whether it had been deducted. The other party also persuaded Uncle Zhang to lift the binding of the mobile phone number and the bank account at the bank counter.

After hearing, Li Kai clearly told Uncle Zhang that he met telecommunications network fraud who posted a typical customer service staff. Li Kai told Uncle Zhang not to continue the deposit or transfer. In order to reassure Uncle Zhang, Uncle Li Kai accompanied Uncle Zhang to the bank counter to confirm whether the account was lost. After verification by the bank staff, it was determined that there was no loss of Uncle Zhang's account and assisted him to change the bank password. Subsequently, Li Kai patiently told Uncle Zhang about other common telecommunications fraud methods. Do not trust or receive strange calls, do not disclose your personal information, let alone transfer to the other party. Uncle Zhang expressed his sincere gratitude to the police in time.

Here, the Haidian police reminded: In the case of quality problems in the existence of goods, loss of courier parcels, and missing agents, they should directly contact the seller through the official platform to confirm. Do not easily click or scan the links and QR codes from strangers. Do not leak it to strangers casually. In the case of inaccurate, you can discuss with your family or dial 110 to consult.

Source: Haidian Public Security

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