Publishing in Jiangsu: There is also a "regret" offline shopping!The situation of Lianyungang is → →

The reporter learned from the Jiangsu Provincial Market Supervision Bureau on September 5 that on August 27, the Jiangsu Provincial Market Supervision Bureau, together with the Provincial Consumer Protection Commission, issued the "Regulations for No Rebate of the Government of offline physical stores in Jiangsu Province" in the form of standardized documents. The principle of voluntary and commitment of enterprises is to be restricted. In the province, there is no reason to return the goods for shopping in offline physical stores without reason. By giving consumers a sufficient right to select and regret, it will further release consumer potential and promote the continuous recovery of consumption.

In Lianyungang

Authentic enlightenment promise merchant offline without reason

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It is understood that from January to August 2022, Lianyungang has no reason to return the goods under the newly added offline promise merchant, with a return of 11,538, and the return amount of 1.394 million yuan. As of now, the city has accumulated a total of 7,199 merchants to participate in offline no reason to return the goods.

It is reported that the "Regulations" clarify the basis, scope, principles, commitments, promise content, comprehensive judgment standards, return procedures and requirements, supervision and management of the purpose of returning goods without reason.

1. Clarify the principle of implementation. There is no reason to return the goods in offline physical stores to adhere to the principle of "government advocacy, voluntary enterprises, and commitment to be restricted."

2 Clear scope of application. In the administrative area of ​​Jiangsu Province, offline physical store operators with legal business qualifications can participate. Operators engaged in related services provide consumers with unreasonable reference services.

3. Clarify the obligation of the operator. Operators who committed no reason to return goods shall publicly display the "No Rebate Promise Unit" logo uniformly produced by the market regulatory authorities, and will make the promise content, the scope of the product that is applicable to the non -reasonable return, the return of the return, the return process, the return process, and the relevant instructions , Paste, suspension, placement, electronic screen and other forms are clearly stated in business places.

4. Clarify the conditions and procedures for returning goods without reason. It stipulates the situation of the return time limit, the integrity of the product and the incomplete standards, the method of repayment, the freight bearing and exclusion of the applicable situation. Encourage the same brand chain physical stores, factory direct -operated physical stores, shopping malls and supermarkets, etc. to implement unreasonable return service commitments in different places, explore the establishment of "manufacturers integrated" with simultaneous production and circulation, online and offline synchronization mechanism.

5. Clarify regulatory requirements. Market supervision departments and consumer rights protection organizations at all levels in the province have established dynamic record libraries to implement dynamic management of offline physical stores without reason. Encourage the local people's governments below the province to establish a system without reason to return the padding system, set up non -reasonable return funds for returns, and establish a platform without reason to ensure that consumers receive a refund within 48 hours.

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