More than 40 households' house wall water seepage properties: arranged for maintenance

Bubble bag on the white wall

Text/Figure Yangcheng Evening News all media reporter Ma Can

"The problem of water seepage in many places in the house is really noisy!" Recently, Mr. He, who lives in Haizhu District, Haizhu District, Guangzhou, reports to the column of the Yangcheng Evening News "Y-Reporter Gang" column that he and his family live in new buying After the house, the floor and wall were found to be infiltrated, and their daily life was affected. After repeated communication with the property, the problem has not been resolved. In the face of the reporter's interview, the property staff of the community stated that "the personnel were arranged immediately for maintenance."

Citizen complaint: New room wall seepage, cracking floor tiles

Financial Street · Rongyu Garden is located at Shigang Road in Haizhu District. The plot belongs to the southern end of the traditional axis of the traditional culture of Guangzhou. In addition, various advantageous resources are superimposed, which is called "the oriental residential sample of the world's house."

The owner, Mr. He (pseudonym) told reporters that when watching the building, he and his family liked the environment and architectural design style of Royal Garden. Although the price per square meter was 60,000 to 70,000 yuan, all conditions were comprehensive, but all conditions were comprehensive. The house here is worth buying.

In January 2022, Mr. He and his family officially moved in. What he didn't expect was that the wall seepage appeared in many places in the new house. He said that he didn't care much at first, and thought it was the cause of the weather, and later he found that the problem of water seepage became more and more serious. As a result, it has been repeatedly reported to the property management, but it has not failed.

On September 3rd, the reporter came to Mr. He's residence. Under his guidance, he saw that there were obvious water stains on the exterior wall of the bathroom, the white wall was foaming, and the floor brick of the aisle was cracking, showing a piece of Long yellow print marks. At the same time, there is also a problem of water seepage on the corners of the bedroom floor and outside the gate.

Mr. He said that the property management staff came to check at the time, "He said, it is estimated that the workers were not done well in the secondary waterproof, and said they would deal with it as soon as possible."

After waiting for more than two months, but no one came to repair, Mr. He was anxious. He said that most of the rooms use wooden floors during decoration. If the water seepage is getting worse, it will definitely affect the service life of wooden flooring and furniture. Therefore, he contacted the property management again, but the other party still asked him to continue to wait for the notice.

Property management response: Follow up for maintenance

The reporter learned through many visits that at present, more than 40 households in Rongyu Garden Community have appeared above. In the interview, another owner told reporters that his family's situation was similar to Mr. He, and "is also waiting for maintenance."

As the houses in Rongyu Garden District have been sold, the developers and construction staff have all withdrawn. At present, the relevant maintenance work is managed by the property. "Therefore, the third -party construction team is dealing with the matter," a property staff said.

"They began to say that they could do a good job in ten days, and later they saw the situation a little serious, and said that it would take 30 days to complete it." Mr. He said, "The house has not been lived, and it takes one month for maintenance now. Someone came to work, what do you think of people? "

From the perspective of the recording materials (dialogue with the material management) provided by Mr. He, his house's water seepage was mainly because the waterproof construction was not done well, especially the second waterproof construction was not in place, resulting in water seepage problems in the wall and floor.

In the face of the reporter's interview, the property management personnel responded that it has already had a maintenance plan and is currently being dealt with. The situation of Mr. He's family "We immediately arrange the personnel to follow up."

Attorney Weng Chunhui, a law firm of Beijing Yingke (Guangzhou) Law Firm, said that according to relevant laws and regulations, when the quality of the main structure of the house and the serious quality problems affect consumers, consumers can demand the contract and claim that the developer compensates for losses. When houses have non -serious quality problems such as water seepage and air drums, developers shall bear the obligation of warranty during the warranty period and shall be liable for compensation for other losses caused.

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