Huaxia Insurance Sichuan Branch: Quickly start the Luding 6.8 Earthquake Emergency Plan

Red Star News Network (Reporter Song Yating) reported on September 5th that at 12:52 on September 5th, a magnitude 6.8 earthquake occurred near Luding County, Ganzi Prefecture, Sichuan (29.53 degrees north latitude, 102.13 degrees east longitude), and the depth of the earthquake was 16 kilometers. The earthquake is 39 kilometers from Luding County, 47 kilometers from Kangding City, 48 kilometers away from asparagal County, 62 kilometers from Hanyuan County, and 52 kilometers from Ganzi Tibetan Autonomous Prefecture.

The disaster is the order. The General Manager Office of Huaxia Insurance Sichuan Branch attaches great importance to it. The first time the major disaster emergency plan was launched, the emergency group was established. The general manager served as the team leader. The industry takes the initiative to conduct investigations, contact customers, and obtain the list of casualties in multiple channels to provide fast claims services.

In response to sudden disasters, Huaxia Insurance Sichuan Branch launched an emergency plan:

Cosmetics green channel

1. Establish a fast communication mechanism:

The branch and the central branch agency strictly follow the relevant requirements of the emergency treatment plan of "Huaxia Life Insurance Co., Ltd. Sichuan Branch of the Sichuan Branch", and set up a special person to track in real time. Once the customer is found out, the special communication mechanism will be established at the first time to ensure The information transmission between the units is unblocked and the latest progress has been treated in time.

2. Do a good job of customer inspection:

Once the customer is in danger, the claims persons will quickly intervene and take the initiative to serve and do a good job of customer investigation. Check the list of customers according to the accident information, and mobilize the majority of agents to investigate the risk of our customers. The first time the customer and family members and their families are effective.

Third, 24 -hour claims online service:

The company's customer service hotline 95300 accepts customer claim consultation and claim reporting services 24 hours a day.

Capsules: 18190706151, 15284107923

Fourth, open the green channel for claims:

In accordance with the principle of "special affairs and special office, urgent and urgent operation", the manager compensation for investigation and verification, dangerous accidents are true, clear responsibilities, and do not involve liability and exemption, shall follow the simplified claim process and processing procedures, shorten the purpose of claims processing time, all links in various links, all links Quickly handle it, so that you should pay all the money and compensate early.

5. Establish a disaster reporting mechanism:

The China -Branch Institutions are required to report the situation of the affected areas in a timely manner to the operation management and handling of the branch company.

- END -