Ganghua Village Judicial Institute of the Steel Village of Qingshan District of Wuhan: "Legal Outpatient Clinic" innovative public legal service model

Author:Ministry of Justice Time:2022.09.05

In Ganghua Village Street, Qingshan District, Wuhan City, Yang, the resident Yang Mou, a resident of 70 on the third floor of Nanyuan Community, forgot to close the faucet, causing damage to the floor and furniture downstairs. After the group leader reported to the grid staff, Xu Shenghong, director of the community polls, immediately rushed to the scene to mediate, and soon reached a mediation agreement.

"Our community residents have more than 1800 households, more than 5,000 people, 130 gate buildings, and 7 grids. Each door is an information officer. Dispute information and accidents provided by the information officer of the Men Dong, and reported that the hidden dangers of each dispute in the community in the community through these nerve endings were transmitted to the streets through the civil judicial institutes to the Steel Village Institute of Ganghua Village, Qingshan District. And small things try to solve the community as much as possible, and the report that cannot be resolved to report it. This is the 'three -level micro -response' model created by the Ganghua Village Judicial Institute. "Xu Shenghong said.

This "three -level micro -response" model was founded by the development of the "community micro -neighbor" relying on the party building service platform "Community Microchanci". Models, small contradictions do not go out, small disputes do not go out of the community, big disputes cannot be out of the street.

If "community micro -neighboring" is an online inspection, offline will vigorously carry out the "100 mediation officers enter the community" to form a working pattern of political and legal police officers into the community. Combined with the well -known party building brand "Tiantian Knitting Group" in Wuhan, the mediation staff will be with the community grid staff, comprehensive governance members, lawyers, community police and other grass -roots forces to visit the community, enter the building to visit the door, and understand and master social conditions in a timely manner. Local contradictions and disputes are investigated and resolved. Since 2018, the communities in the jurisdiction have fully relied on the "three -level micro -response". It successfully mediates 2,385 community disputes and 71 major disputes.

The Ganghua Village Judicial Institute adheres to and develops the "Fengqiao Experience" in the new era. With the state and style of "fighting, grabbing, and practical", we strive to create a "steel flower model" of grass -roots judicial administration, and practice the original intention and mission of grass -roots judicial administration.

At the beginning of 2020, the epidemic raid, and the history of ten million population cities pressed the "pause keys" unprecedented. During this national resistance, Kang Ling, the director of the Ganghua Village Judicial Institute, played the leading role of party members. The first batch of sinking to the isolation point to participate in the epidemic prevention work. The masses are actively defensive and supported by resistance. After the city was unlocked, the Ganghua Village Judicial Office promptly engaged in social contradictions to concentrate on resolving special actions, organized the first special activity, established a mediation legal service team, focusing on labor and labor services, house leases, doctor -patient relationships, etc. Major and difficult contradictions disputes to help cure the "post -epidemic syndrome" and create a first -class business environment.

Kang Ling said: "The government's decision -making is profitable for the people, but sometimes some details of the people do not understand it, and there will be conflicts and disputes. In this case, I will be a good needle -piercing leader." For more than 20 years of work, whether the parties have applied for the active application or the community reported information, as long as the masses have the needs, she will immediately rush to solve the difficulties and help the poor.

This year, the Ganghua Village Judicial Institute fully promoted the role of the national model judicial director and the national outstanding people's medmings, and created the personal brand mediation studio named after its name, integrating the strength of comprehensive governance, judicial, public security and other departments, and formed A high -quality mediation team has focused on promoting the diversified resolution of social contradictions and exploring the modernization of social governance in the city.

The Ganghua Village Judicial Institute established the city's first community "legal clinic", and successfully created the grass -roots judicial administrative work mediation consultation brand. The "Legal Outpatient Clinic" is also a legal classroom. Starting from the law of community cadres and residents, it provides "go -on for patients" for special "patients", which is generally welcomed by community residents. The 17 -year -old girl followed her mother and accidentally fell and wounded her arm. It cost more than 5,000 yuan in medical expenses. Not only did the father not visit, but also stopped sending living expenses. After understanding the situation, the staff of the judicial institute leads the community lawyers to provide legal services several times to help girls safeguard their legitimate rights and interests.

At present, the "legal clinic" is combined with the "community lawyer". Professional lawyers participate in the publicity of law popularization and provide legal services. At the same time, the Ganghua Village Judicial Institute made full use of "legal pointers" and "micro -neighboring" and other network platforms to provide residents with legal services and law popularization. The "Wuhan Qingshan Palm Public Legal Service Platform" was put into operation in mid -May 2018. As of now, the number of fans has reached 37,323, and the lawyer answered 116,495 consultations.