Zhongshan has created 583 "offline without reason to return the goods"

Recently, Mr. Chen, a citizen, saw two green plaques hanging in RT -Mart's supermarket, and felt fresh. "A plaque is 'Guangdong Provincial Restable Consumption Promise Unit', and the other is the" Guangdong Provincial Offline no reason to return the goods commitment shop ", which says the promise content. After reading it ! "Mr. Chen said. The reporter was informed that in recent years, the Zhongshan Municipal Consumer Council and the Municipal Civilization Office and the Municipal Market Supervision Bureau are based on integrity construction. Essence

Rest assured consumer creation activities were included in the Civilized City of Zhongshan City as early as 2020. In February 2020, the Municipal Consumer Council and the Municipal Civilization Office jointly issued the "Notice on Carrying out Zhongshan City's Recombinant Consumption Creation Activities" (Zhongzhong Committee [2020] No. 2), which officially kicked off the prelude to rest assured consumption creation activities throughout the year. At the same time, under the promotion of the Municipal Consumer Council, the Zhongshan Municipal Party Committee and Municipal Government issued the "Implementation Plan for the Implementation of the Consumption System and Mechanism" (2020-2022) to write one of the main points of the "rest assured consumer commitment activity".

It is understood that the "rest assured consumer commitment" activity is based on "quality assurance, integrity guarantee, and rights protection guarantee" as the basic content; operators decided to participate in commitment or withdraw from the commitment, and can make higher and more promises on the basis of basic content. The "offline commitment" activity follows the principles of "voluntary commitment, self -implementation, and commitment to be restrained", and encourages offline physical stores to make "offline commitments without reason" to consumers. Consumers must ensure that the goods are intact and return the goods with shopping vouchers.

Xie Hui, Secretary -General of the Municipal Consumer Council, introduced that in the past two years, Zhongshan has carried out a safe consumption creation commitment activity in more than 30 industry associations such as catering, department stores, lighting, oil stations, and mahogany furniture, and combined with "3 · 15" and Food Safety Week, Integrity Xing Shangyue and other important nodes, mobilize good reputation merchants and industry associations to establish a model, to sign, oath, publicity cards, read proposals, and commended demonstration units, etc. Activity. As of September 2022, the city has created 3129 "rest assured consumption commitment units" and 583 "offline no reasons for return".

The reporter can see publicity content such as service commitments and return and exchange management regulations everywhere in Suning Tesco, Darunfa, China Resources Wanjia and other shopping malls and supermarkets. Wu Shuyuan, the relevant person in charge of Suning Tesco Zhongshan District Management Center: "Become the first batch of promise units of Zhongshan City and has no reason to return the goods offline, which further enhances the sense of security and happiness of consumers to shop in Suning, making customers more willing to be willing to be more willing Come to Suning Tesco to buy home appliances has further improved the company's own level of integrity construction and credit management. "

"Integrity is reputation and promises to create a win -win situation." Xie Hui, Secretary -General of the Municipal Consumer Council, said that enterprises should bear social responsibilities, improve the quality of goods, standardize business behaviors, and enhance the soft power and competitiveness of the enterprise, provide more consumers with more consumers. High -quality goods and more complete services will definitely get good reputation, gain reputation and trust, so that the "rest assured consumption" brand deeply roots the people's hearts, so that more merchants and operators voluntarily join the rest assured consumption creation activities. Come in the ranks.

- END -