Extraordinary Comment | Swimming World Champion is said to be threatened by the hotel's lifeguards violently, and hotel employees cannot be so "bandits"

Ji Mu News commentator Qu Jing

On September 3rd, Wuhu, Anhui, the world swimming champion Xu Tian Longzi sent a video saying that she and her lover were treated rudely by a male staff member during swimming at the Huiyi Hotel's swimming pool. Just split their legs. The police arrived after arriving, and the guest manager apologized for the man. (According to Red Star News on September 5)

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It stands to reason that after watching the video, most people should feel that the hotel staff must be wrong. Not to mention slogans such as "customers are God". The most basic truth of the service industry should be enthusiastic services and treat it sincerely. Guests come to the hotel to consume. How can it be so rude and even personal threats. What about consumers?

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However, the direction of public opinion was unexpected. Many netizens believed that Xu Tianlongzi was wrong first, and it did not take advantage of it. It was suspected of using the championship to hype "picking things". Why? Because Xu Tian Longzi mentioned that the cause of the incident was the first night she stayed in the hotel and filmed a video in the pool. Later, many netizens said that she not only made a video, but also made live broadcast.

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Everyone is annoyed by the behavior of regardless of the occasion, regardless of others, regardless of others, and the behavior of opening live broadcasts anytime, anywhere, and swimming pools and locker rooms are relatively special places. If you shoot at will, it is easy to violate the privacy of others, but many people show off for themselves. Or grab traffic, especially not paying attention to this. Therefore, Xu Tian Longzi's move was suspected of infringing the legitimate rights and interests of other guests in the hotel. It was not a "perfect victim", so he did not get the support of netizens as expected.

However, everything cannot be confused. According to Xu Tian Longzi, she did shoot in the pool, but the hotel informed her that she and her companion followed this rule after the shooting was not allowed. On the day of the conflict, it was purely because she heard the staff "with a very disrespectful and impolite tone and attitude" to another staff member, "You tell them not to shoot videos", and thus coming forward the theory. As a result, the conflict between the two parties.

It can be said that this is purely a quarrel caused by a bad communication, and the rude attitude of the hotel staff is definitely the fuse of the upgrade of the situation. It is not worthy of being guaranteed. It is impossible for everyone to guarantee that they are not flawless and perfect at all times. If they do something wrong, they should be treated by violence. Then, do n’t you have caution and trembling in the hotel?

As far as the incident itself is concerned, Huiyi Hotel, as a five -star hotel under the Intercontinental Hotel Group, is so lacking in the quality of civilization and threatening customers with violent language such as "split legs". It is extremely excessive to cross the border, or even suspected of illegal, and it is also seriously inconsistent with the price and quality of the hotel. It is a nightmare experience for customers. Customers require compensation and apology. support.

Some netizens comment

Judging from the response of netizens, it can also be seen that "if you want to broadcast it, and shoot it if you want to shoot", it has become a "public harm" in society, which is very disgusting. In the era of live broadcast and short video, whether it is a world champion, star Internet celebrity, or ordinary public, you should pay attention to the direction and scale of the mobile phone camera. While opening the camera, you may wish to think more about whether you ignore or infringe on the privacy and portrait rights of others. Whether this place is suitable for shooting and whether it will cause trouble for others.

Of course, hotels, swimming pools, and restaurants should be responsible for standardizing the shooting behavior within the business scope, but must not be violent and rude. Either the instructions or patrols or polite persuasion. As long as you master the methods and methods, communicate rationally, I believe that you do n’t need to yell and rude words, and you can also protect the legitimate rights and interests of each customer.

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