Warm "counterattack": The boss is closed at home, and the flower shop has no one to keep the turnover of the turnover without falling down.
Author:Red Star News Time:2022.09.05
"You have a new collection: 50 yuan." On September 4th, the mobile phone of "Huaxinzi" flower shop owner of the "Hua Heart" flower shop owner at home reminded.
This is the fourth day of her flower shop unattended, but the receipt notice in the mobile phone has not stopped. Starting from the home on September 1st, Dong Yan posted his own phone and payment code on the door of the flower shop to promote self -service purchase of flowers to customers. From the evening of September 1st to September 4th, for more than 3 days, although she did not go to the flower shop once, the business not only did not decrease, but also sold nearly 600 yuan. Compared with the revenue of high -temperature weather a while ago many. This surprised and surprised her, but looked back and felt a warmth.
"After all, people who love flowers are people who love life and are trustworthy." Dong Yan said that she has lived in Chengdu for many years. This is also the mutual trust between her and customers. She believes that the city's citizens' quality. In the eyes of those old customers, "self -service buying flowers is trust, but also a good mood to buy." Chengdu people love life at any time.
Unmanned flower shop:
"Buy flowers, please self -help" business does not stop, and it will not fall down.
The "Hua Xin" flower shop is located downstairs in a community in Shufeng Road, Chengdu. On September 4, Red Star News reporters saw in this flower shop that in addition to various potted green plants in the store, the freezer was full of flowers. In the conspicuous position of the store door, a hand -painted notice was hung: "Buy flowers for self -service", potted green plants not only labeled the price, but also the maintenance tips, such as: "Tiger Pilan, pour water once a month."
When Red Star reporter reporters walked into the flower shop, a little brother was pasteing a tip: self -service buying flower purchase flower 15982 *******. I went forward and asked that he was the courier Xiao Pu at the rookie station next to him. He was commissioned by the owner of the shopkeeper to come to the store to help post a prompt. "I just commissioned me to entrust me. I am afraid that some customers who buy flowers to buy flowers have questions to consult, so please help me open her contact information." Xiao Pu said that they are the "neighbors" next door. Open the door in the morning and help lock the door at eight or nine o'clock in the evening. "This flower shop has been opened for a long time. The people who come to buy flowers are all residents in nearby communities. Everyone trusts each other."
Although there is no boss on duty, the business of the flower shop has not stopped.
As soon as the courier brother left, a citizen walked into the store. After picking up in the green plant area, he picked up a pot of hydroponic plants with a price of 60 yuan and scanned the code by himself. The citizen Ms. Zou told the Red Star Journalist that she was also a patriarch of this flower shop, because I bought more and added the boss's WeChat.
"I saw her sending a circle of friends and said, please buy flowers by self -help. Today, I just abide by relevant regulations to go out to buy food, and I want to come to see it. For a few days at home, I want to add some green plants to the family and add some vitality to the home to increase the vitality at home. He is vitality. "Ms. Zou said," I like to buy a good flower back in this shop. One is better to raise, and the second boss is also responsible for 'after -sales', and I want to tell us how to maintain it on WeChat. "
Owner:
"People who love flowers are people who love life, and they are worthy of trust."
"I was a bit surprised." When a popular star reporter contacted the boss of the flower shop, she said so.
According to Dong Yan, she was originally worried that the business of unmanned flower shop would be affected. As a result, she could receive payment information on her mobile phone every day. On the first day of unattended, even a guest bought more than 200 yuan for potted plants home; the next day, three guests scanned the code to buy flowers. From September 3rd, the Red Star journalist arrived in the store, and three more people gave orders. According to her statistics, from September 1st to September 4th, 3 days, although she had not been to the flower shop once, she sold nearly 600 yuan, more than the revenue of high -temperature weather a while ago. This surprised and surprised her.
The flower shop is unattended, and there is no monitoring in the store. How do you know what the guests have chosen, or do they lose flowers? Dong Yan said that he did not have to worry about it! She said that some customers would send her the selected flowers to confirm through WeChat, and some customers would call her directly to buy. For such guests, she will give a certain discount: "After all, I have not provided bandaging, trimming, and even introducing services."
Red Star reporter learned that Dong Yan has opened this flower shop for 9 years, because he likes flowers, and has met a lot of flower friends because of the flowering shop. This time is not the first time she has launched a self -service purchase flower. In 2020, due to the epidemic home, she tried to post a payment code and phone number to allow customers to buy themselves. "At that time, I thought that it was a pot of selling a pot, but I didn't pay less at one time." Although there are many varieties in the store, she is not carefully invested every time, but she firmly believes that the self -service purchase of flower purchase is the mutual trust between her and customers. "After all, people who love flowers are people who love life and are worthy of trust." She said that she has been living in Chengdu from college for many years. She believes that the quality of the city's citizens also wants Citizens can also buy flowers at home, and have a good mood.
customer:
"People in Chengdu, there is a mentality of love life at any time"
"Even because of the epidemic at home, there must be flowers and good moods." Ms. Luo, who lives in Xigui Jinsha, is an old customer of Dong Yanhua shop.
In the evening, she went out to purchase supplies according to regulations. By the way, she picked a bunch of lily and a bubble rose in the store. She said that after seeing the self -service purchase of Dong Ye's self -service purchase of flowers in the circle of friends, she would buy it along the way. When she went out to buy materials next time, she went to the flower shop to buy some green plants. She believes that in this special period at the moment, it is good to buy some flowers and green plants to improve their home mood. There are many old customers like Ms. Luo and Ms. Zou. "Self -service buying flowers, buying is trust, but also a good mood of home home." Ms. Yuan, a nearby resident, also saw Dong Yan's self -service buying prompt in the circle of friends. 10 white roses. "Chengdu people are like this. At any time, they have a mentality of loving life and positive." She said.
Customer self -help purchase flower
On the evening of September 4, the new type of coronary virus pneumonia in Chengdu issued a notice, "From 0:00 on September 5, 2022 to 24:00 on September 7, the city continues to carry out all -member nucleic acid testing."
Dong Yan's flower shop will continue to provide self -service purchase. The "trust" between her and customers is still continuing ...
Red Star reporter Yuan Liya Dong Xin Photography Reporter Wang Qin
Editor Li Xueli
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