Kunming hotels are disinfected with a teapot!Customers have a big sip, and they have urinated incontinence on the way to the medical treatment

Ms. Tang and her daughter went to the Hai Cube Hotel in Renxi Road, Wuhua District, Kunming.

After soaking the hot spring, Ms. Tang was very thirsty and came to the water bar to find tea. When I saw a red kettle labeled with "buckwheat tea", I poured it out and drank a large mouthful of into the belly before I found that it was wrong.

It turned out that this kettle was equipped with a disinfection solution- "germinated".

Ms. Tang said that because of drinking disinfectant, she brought a lot of sequelae, and now it has been more than 7 months old, and the hotel's attitude makes her very disappointed.

On September 1st, the hotel party was interviewed and said that it was indeed an employee error, which caused consumers to mistake the disinfection of disinfection as tea into the stomach, and the hotel has been actively dealing with it.

Hot springs

Drink the disinfection solution as tea

Ms. Tang, 61, said that on February 28 this year, she and her daughter Ms. Song went to the Hai Cube Hotel to make hot springs. At about 5 pm that day, after the hot spring was soaked, she went to the second floor lounge to rest. There were various tea and drinks on the water bar. There were no service personnel near the bar table at that time. A red insulation bottle, the outer label indicates "bitter buckwheat tea", took a cup and poured a cup of "bitter buckwheat tea", drank a big mouthful, and when he was ready to drink the second mouth, it felt like it was right. The teeth, mouth, esophagus and stomach are uncomfortable.

At that time, Ms. Tang called the waiter. The waiter told her that the disinfection liquid was contained in the buckwheat teapot, and she drank the disinfection solution.

After hearing the waiter's statement, Ms. Tang was anxious and immediately ran to the toilet and rinsed the mouth. With a mirror, the tongue coating was dark, the esophagus was hot, and she was startled, so the waiter was scared.

It turns out that the disinfectant in the kettle is "super chlorine." The waiter ran to the water bar and immediately poured the disinfection in the buckwheat teapot.

Ms. Song learned that her mother mistakenly stopped the waiter after drinking the disinfection fluid as tea, and she was not allowed to pour the disinfection liquid and let the waiter retain the evidence. At the same time, Ms. Song reported to the police.

Ms. Song asked the waiter to call an ambulance quickly, and the waiter said that he should find the manager to deal with it first.

After Ms. Tang drank the disinfectant, she waited for more than 20 minutes before sending someone to take a taxi to send Ms. Tang to the hospital.

Small urinating incontinence on the way to medical treatment

Ms. Song said that during the medical treatment, her mother had symptoms such as dizziness, abdominal pain, and urinating incontinence. At the hospital rescue room, the symptoms at that time were: full -mouth mucosal edema, gum ulceration, abdominal pain, dizziness, and urinating incontinence. At night, the mother had a hot stomach all night, spitting sour water throughout the night, and rose to 170 mm Hg. The doctor was also in a hurry, and it was still difficult to relieve after adding new needle water in the daytime treatment plan.

On the third day of the treatment, Ms. Tang had hot eyes, blurred vision, edema of the throat, blood sugar continued to rise, the lower right rib pain, and the skin of the head and the skin ulcerated.

After Ms. Tang was discharged from the hospital, her physical condition was not good. She went to Yunda Hospital for treatment and did gastroscopy. Gastroscopy shows: the esophagus has bulges, and the stomach has severe inflammation and edema. The doctor said that this was caused by accidental disinfection water.

It has been more than 7 months since the incident. Ms. Tang said: "Her health has been bad, multiple organs are damaged, blood pressure, blood sugar can still be high, there are symptoms such as chest tightness and shortness of breath, heart rate abnormality and other symptoms."

Ms. Song believes that the management of the hotel's catering area is chaotic, and the disinfection liquid is installed in a kettle with the label with the "buckwheat tea", and it is also placed on the water bar, which has led consumers to eat it by mistake. After the accident, the hotel's attitude of handling responsibility for various reasons, and in the process of multiple mediation, the hotel party only compensated 15,000 yuan, which was not enough for medical expenses, which made it difficult for Ms. Tang and her family to accept it.

hotel

It is indeed a staff mistake

In an interview, the person in charge of the hotel party said that Ms. Tang was indeed a consumer who came to the hotel for hot springs. On the same day, when the hotel employees disinfected the kettle, they poured the disinfection liquid "superin chlorine" into the kettle for disinfection treatment. They did not pour out the disinfection liquid in time. Drinking tea is indeed caused by mistakes. After the incident, the hotel party sent Ms. Tang to the nearest hospital for rescue in time and paid more than 7,000 yuan for medical expenses. The hotel has been actively dealing with it. Because Ms. Tang's request for the compensation was too high, she had never reached an agreement. If the two parties have no negotiation, Ms. Tang can take the judicial procedure, how much the court rules, and the hotel is compensated in accordance with the court's decision.

Xia said that during the epidemic, the hotel was difficult to operate, but the hotel was still willing to compensate. In the last mediation, the hotel party was willing to compensate Ms. Tang 15,000 yuan, but the other party requested that the compensation was too high. Women's procedures.

Source: Beijing Youth Daily

Edit: Liu Yuhong

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