12345 hotline and online public opinion hot issues answers questions

Relevant municipal departments answered questions on the hot questions reflected by the citizens through the 12345 hotline. The specific questions and answers are as follows:

Q: What are the "guarantee personnel"? How to apply for a passenger to apply for a pass?

Answer: Those who undertake basic urban operation guarantees, medical security and epidemic prevention tasks. Vehicles related to the basic operation and epidemic prevention and control of urban operations are passed by temporary vehicle pass. Temporary vehicle pass applications shall be applied for the unified city -guaranteed enterprise to unified the relevant municipal departments or regions (cities) and counties (cities) and counties. Essence Persons who successfully apply for temporary pass can log in to the "Rongye Chang" applet to view.

Q: Is the current online car dating running normally?

Answer: At present, online ride -hailing is not operated for the time being. According to the "Notice of the Prevention and Control Command of the New Coronatte Virus Pneumonia Epidemic Extraction of the New Coronary Virus Pneumonia", public transportation, subway, parade taxis, and shared bicycles are not stopped.

Question: The citizens reported that the "Tianfu Health" nucleic acid results were not released, but they received the "negative" text message from the nucleic acid result issued by "12320". Can the SMS make up for the problem of not being issued in time?

Answer: Due to the unstable nucleic acid system recently, the results of nucleic acid testing may not be timely feedback on the health code. You can prompt the information content and prompt time of the SMS, but it needs to meet the basic requirements of other personal travel.

Question: During the test of the entire city ’s nucleic acid test, is it reasonable to require employees to work normally?

Answer: From 18:00 on September 1st, in addition to ensuring public service such as transportation, medical, water, electricity, electricity, fuel, gas, communication, sanitation, grain, oil and vegetable supply such as transportation, medical, water, electricity, electricity, fuel, gas, gas, communication, sanitation, food, oil, and vegetable supply In addition to industrial enterprises with conditions and undertaking important production tasks, the rest of the enterprises work.

Question: Can community catering takeaway merchants, convenience stores, fruit shops, etc. can be opened normally? Do employees need to get in and out?

Answer: Please follow the implementation of the district (city) and county community epidemic prevention and control policies. Specific requirements to consult with the local street office and community in charge and go through relevant procedures.

Q: What should I do if the citizens need to seek medical treatment during the test of nucleic acid testing in the city?

Answer: Residents in the middle and high risk areas should report to the community and community. The community is responsible for contacting the relevant medical department. Except for the rest of the high -risk areas, residents need to report to the community for medical treatment, and go out for a negative report with a 24 -hour nucleic acid detection.

In view of the problems of nucleic acid systems on September 2, a large number of people cannot collect nucleic acids in time. Before 24:00 on September 3, the masses can prove to see a doctor with 48 hours of nucleic acid negative. All medical institutions have been asked to strictly pre -examination and check, urge the medical staff to do their own protection, and guide the masses to seek medical treatment in an orderly manner.

Question: How to ensure the medical needs of key groups such as elderly people and pregnant women during the test of nucleic acid testing in the city?

Answer: Further strengthen medical services during the prevention and control of the epidemic, Chengdu and districts (cities) and counties have established a complete epidemic prevention and control medical emergency rescue solution to ensure that special key crowd medical services guarantee work under emergency situations, please follow the streets, please follow the streets. The requirements of the community should be reported and applied.

Question: Why is it so strict for students' nucleic acids? What are the latest requirements for students in autumn?

Answer: Because the high -risk places involved in this round of epidemic are often where children are often involved in and out. In order to eliminate risks as soon as possible and ensure the healthy and safety of teachers and students, the Municipal Education Bureau and the Municipal Health and Health Commission issued an emergency notice on August 30, and submitted an emergency notice and proposed that they were proposed and proposed that they were submitted and proposed that they proposed it and submitted it. From August 31st to September 4th, the city's educational system nucleic acid detection sub -area implements "five days and five inspections" or "five days and three inspections". Due to the September 1st Municipal Epidemic Prevention and Control Headquarters issued the "Notice on Carrying out Full nucleic acid testing in the city", the original "five -day and five tests" and other requirements for testing of nucleic acid testing are automatically adjusted to The unified requirements of the ministry. At present, the return time of returning to school has not been officially determined. From September 5, 2022, the city's primary and secondary schools have comprehensively carried out online teaching. The return time of returning to school will be notified separately according to the epidemic prevention and control situation. Inform the school's epidemic prevention and control requirements.

Question: Recently, due to the stuttering of nucleic acid detection systems, the results have not been released after 24 hours. What should I do if the citizens take public transportation such as bus and subway?

Answer: In view of the stuttering of the nucleic acid detection system on September 2, many citizens cannot collect nucleic acids in time. Before 24:00 on September 3, citizens can take the 48 -hour nucleic acid negative certificate or the information content and prompt time of the 12320 SMS as the bus and subway, but they need to meet the basic requirements of other individual travel, and please do personal protection.

Warm reminder of the Municipal Network Political Political Office: As the recent calls are more concentrated, if the citizens occupy the line when dialing the 12345 hotline, they can also pass through the portal of the Chengdu People's Government, Tianfu Citizen Cloud App, Rongcheng Political Affairs, Chengdu Networks Public WeChat public account and other channels. reflect.

Chengdu Daily Jinguan News Editor He Qi Tie Intern Editor Lu Yarui

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