Liu Xihui: For the sake of integrity for people

Liu Xihui: For the sake of integrity for people

On October 16, 2021, a ramen shop locked the doors and windows in Qilu Street, Qihe County, Shandong Province. Most of the ornaments in the store had been moved to the air. There were only a few benches and two eye -catching refund announcements on the window. This store has been closed for 2 months. During this period, the owner has always tried to settle the storage value for more than 14,000 members, with a quota of over 320,000 yuan.

The owner of this ramen restaurant is Liu Xihui. In order to refund the storage value of the membership card, "post -85" he carried the pressure and difficulties of funds, and even tolerated the pain, and sold the wedding anniversary gift to his wife. "To do business with integrity, refund the customer with a consequence of the customer and my wife, otherwise I always remember it."

Liu Xihui chef at the ramen restaurant operated by himself. Data map

Entrepreneurship is a "two -way go"

On November 16, 2020, the ramen restaurant of Liu Xihui and partner Bai Akai was officially opened. "Make your noodles and operate the store well, so that customers who love noodles can eat their favorite noodles." It is their original intention. Under their careful operation, the operating income in the store exceeded expectations. Before the store was withdrawn, there were more than 14,000 members in the store, and the balance of the cards added up to more than 320,000 yuan. A member of the average member was more than 20 yuan. "Many customers are returning customers, and they also introduce friends. The storage value of customers is trust in us." Liu Xihui believes that this is the "two -way rush" of him and customers.

Because of this, when Liu Xihui and Bai Akai decided to withdraw the store, they did not hesitate to refund the customer who stored the value. "Customers support us. The more we have to do this, the more we have to do this, so even if we borrow money and loans, I will try my best to raise money to everyone."

After discussing with his wife and his wife, Liu Xihui sold the motorcycle in the house. It was a gift he gave to his wife, which carried a lot of good memories. "At that time, my daughter -in -law went to sell it. She was crying. The buyer couldn't bear it after seeing it. He said to add some money and kept comforting her." Liu Xihui said.

Liu Xihui checked the refund information with his wife. Data picture

Welcome to the difficulty, a refund of integrity

Compared with fundraising, more than 14,000 membership refunds are more cumbersome. "First of all, it issued a refund announcement on the door of our store, WeChat public account, and Douyin account. Seeing the membership of the refund announcement to contact them, we must verify their identity information and amount. If the customer can't see the announcement, we call each customer and inform them to verify the information, and then refund the online refund online. There may be some elderly customers who may not operate online such as WeChat The cash is delivered to the door. In the last some customers who cannot be contacted, we call according to the periodic of the file and return to the refund when the contact. "

Many customers have only a few yuan for the remaining storage value. It is not easy for them to start a business and take the initiative to propose not to refund it. "I was moved, but insisted on refunding, or one hundred or one hundred, I would like to refund it to everyone." Liu Xihui said. He and his wife were preparing to open the new store at the time, taking care of both ends, and could not take a rest on the weekend. "I didn't expect that there was such a big work." Liu Xihui and his wife recalled.

"Good Chinese" Liu Xihui shared his own integrity story

People have no faith, there is no job in the karma

The refund announcement on the window reads: "As long as we have spiritual support, don't material support. It is not easy for everyone to make money. Please accept the refund."

Today, the refund is still continuing. Liu Xihui was still looking for customers who did not complete the refund, and he insisted on finishing the matter. He believes that business is the most basic. "Trust is difficult and difficult to build, because I believe that if I always insist on integrity to others, others will definitely trust you over time. It's hard. "

Now, Liu Xihui and partner Bai Akai have re -selected the site in their hometown and opened the store. Many old customers ran to eat noodles. "After the ramen operating mode is more mature, we will provide you with better services." Liu Xihui said. (Special invited report: Guangming.com reporter: Mu Ziye)

The first quarter of 2022

Liu Xihui was selected as the "China Good Man List"

Source: China Civilization Network

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