Rainstorms such as Beijing and Guangzhou are affected, and more than 23,000 stranded passengers have been properly resettled

The reporter learned from the Guangzhou Railway Group that on June 19, due to the continuous heavy rainfall in Guangdong and Hunan, the rainfall of the Beijing -Guangzhou high -speed rail, Puraki, and Shanghai -Kunming Railway reached or exceeded the alarm value, resulting in the passing part of the way, resulting in part of the passing part of the part of Speed ​​or stop running by train.

Aiming at the situation of Puchu passenger cars going south and Shenzhen, a large number of passengers stayed in the situation of station stations such as Hengyang, Chenzhou, Puyang, Shaoguan Dong, etc., the Guangzhou Railway Group quickly launched emergency response, scientifically formulated a transfer plan, and gradually resumed transportation by adding opening up transportation. After the order, the Beijing -Guangzhou high -speed rail trains transsed the trapped passengers. The high -speed rail trains are mainly concentrated in the direction of Hengyang East, Shaoguan, Luzhou west to Guangzhou south, Shenzhen north, and the south of Changsha and Puyang to the south of Guangzhou.

In order to do a good job of passenger transshipment, the relevant station car units set up a transfer work team in a timely manner, and opened a special station channel for transfer. The platform on duty communicates with the train captain in advance to understand whether there are key passengers on the train, and arrange special personnel to provide guidance services. At the same time, the organizers and transshipment passengers are organized in batches, and they will lead the team to guide the transshipment passengers to the nearest high -speed rail station to minimize the troubles of passenger transshipment and save transshipment time.

While doing a good job of transportation, the staff of the station vehicles carefully implemented the requirements of the epidemic prevention and control, do a good job in various tasks such as epidemic prevention reminder, emotional comfort, and order maintenance, and replenished rice, oil, vegetables, meat, instant noodles, eight treasure porridge and other materials in time , Ensure that meals, drinking water, etc. are continuously supply, and all aspects of guarantee to ensure that the trapped passengers reach their destination smoothly.

At present, the Guangzhou Railway Group has passed more than 23,000 passengers through high -speed rail, and will also add high -speed rail trains in a timely manner according to the situation of stranded passengers to properly transfer to transsing passengers.

The railway department reminds passengers to pay attention to platform information such as railway Weibo, pay close attention to the station car radio notice and electronic display screens, or check the late information of the train through the railway 12306App and customer service phone calls to avoid delaying the itinerary. Due to the inconvenience caused by the train, please forgive me.

Wen, Picture/Guangzhou Daily · Xinhua City Reporter: Huang Qing Correspondent: Fang Jie Guangzhou Daily · Xinhuacheng Editor: Zhao Xiaoman

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