Starting from September 1st

From September 1st, in addition to a small number of urban suburban lines and remote branches, the national railway passenger business station, high -speed rail EMU and Puchai passenger trains have been fully promoted.

When the train or station staff handles the ticket procedures, the passenger mobile phone number will be reserved. After the re -ticket is completed, the passengers can immediately receive the 12306 SMS notification to understand the ticket information they make up. Passengers should take the initiative to handle tickets when applying for reissue on the train or station; on EMU trains that promote the "railway smooth" scanning service, passengers can also scan the smooth code on the handrail of the train seat, through the smooth code applet, applet applet After filling in, submitting a supplementary ticket or a required required, the train staff will respond according to the situation and the train capacity after receiving the needs of the passenger. For special groups such as elderly passengers and online passengers, railway stations will continue to provide "face -to -face" acceptance services and support cash payment methods.

The railway department reminds passengers that when the ticket is required to cross the station to continue the bus, the train will be handled if the transportation capacity is capable; The section and seat of the ticket purchase.

At present, when you make up the ticket on the rail train and the ticket to the station, the voucher for the ride and outlet is printed paper tickets. After the implementation of the electronic replenishment, the voucher for the ride and the outlet is the valid identity document held when applying for a supplementary ticket. Passengers who need to be reimburseable can go to the reimbursement vouchers within 180 days from the date of the ride on the date of the ride.

The promotion of electronic replenishment is the specific action of the railway department to promote the green transformation of digital technology to empower traffic and logistics. It is also an important measure for the in -depth implementation of the structural reform of the passenger supply side and the deepening of railway electronic tickets. This innovation measure can effectively prevent passengers from a series of troubles caused by the loss of paper tickets. It can also reduce paper use and help low -carbon life.

It is reported that my country's railway electronic tickets began pilots on the High -speed Railway High -speed Railway in November 2018. In July 2019, they expanded to 4 high -speed rail intercity railway pilots such as Shanghai -Nanjing Intercity. Full coverage, fully covered with Puchai Railway electronic tickets in June 2020.

Text/Guangzhou Daily · Xinhua City Reporter: Huang Qingtu/Guangzhou Daily · Xinhuacheng Reporter: Su Junjie Guangzhou Daily · Xinhuacheng Editor: Peng Wenqiang

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