The old man rushed into the bus scheduling room anxiously, and she calmed the other party with a sign language.
Author:Changjiang Daily Time:2022.09.01
Route 24 bus schedule Zeng Hongxian. Reporter Lei Yi Photo
The Yangtze River Daily Da Wuhan Client September 1st News At 14:00 on August 31, the dispatching room of Hanyangyang New Road Bus Station, 46 -year -old 24 -year -old dispatcher Zeng Hongxian just finished work in the early work, and was immediately pulled by several drivers to the side. , "Teacher Zeng, teach us a few sign language gestures!"
Knowing that she could speak sign language, many drivers recently followed her to "learn to learn art". "Although it is not easy to learn, it can better serve the hearing -impaired passenger." Said Li Wangwi, a driver of the 24th.
Zeng Hongxian (left) teaches drivers sign language. Reporter Lei Yi Photo
Zeng Hongxian’s mother is a hearing disabled person. She learned that sign language from a young age that she knew that the hearing impaired people were not easy to communicate with others. In the normal work, they would always communicate with them with sign language. trouble. Just in early August, she helped a hearing -impaired passenger to find a caring card that lost on the bus.
At around 10:30 on August 7, a female elderly passenger with white hair rushed into the scheduling room of bus 24, and her hands kept scoring. "Is there anything to help you?" When the team manager Yang Qianhua was receiving enthusiastically at the door, he didn't understand what the old man was expressing. Seeing that the thread manager was confused, the old man stomped his feet.
"I can try it, I will try it." Zeng Hongxian led the old man aside, pointed the other side with one hand, fist with one hand and stretched out his thumb up. Seeing this is the gesture of the sign language "Hello", the old man's eyes were bright, his emotions were obviously relaxed, and he quickly communicated with Zeng Hongxian in the sign language.
After patience communication, Zeng Hongxian recounted the original committee: the old man took a bus to relatives in the morning, and suddenly found that the love card card was gone after getting off the bus. She speculated that she was accidentally lost when she got on the car, but she couldn't remember the license plate number.
"The weather is hot, you go home and wait for the phone, we find it before notifying you." Zeng Hongxian slowly told the old man in his sign language and helped the elderly to go to the stage.
According to the information provided by the elderly, Zeng Hongxian and line managers lock a target buses by watching the video one by one. In the afternoon of the same day, the driver found the old man's caring card during the gap next to the swiping machine. At around 8 o'clock that night, the old man's son came to the bus station and got back.
"For ordinary people's eyes, some communication is difficult to be listening to the disabled," Zeng Hongxian said. "I just use more patience to help them dispen the idea of daring to go out and afraid of going out." (Changjiang Daily reporter Lei Yan correspondent Lu Juan Liao Yu Wang Yan)
[Edit: Deng La Xiu]
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