Zhangzhou Tancheng: Zhishan Street promotes government services to extend the convenience service window to the grassroots level to "open" to the door of the masses

Zhangzhou citizens handle business in one -stop service hall

"Hello, this is the material I prepared in advance. Do you need to add it?" Early in the morning, Ms. Xu, Ms. Xu, who lives in Zhishan Street, Zhicheng District, Zhangzhou City for 5 minutes, came to the opposite side of the community The Jinpin Community Convenience Service Office is prepared to apply for the application of urban family planning awards. The spacious and bright one -stop service hall, the convenience service service handling windows are lined up, and there are not many people who come to work. Ms. Xu has taken the seat of the people without lining up and submits the prepared application materials to the window agent.

"The application for urban family planning awards in 2022 has been cut off on December 20, 2021. Let's accept your materials first, and then submit your application at the beginning of the 2023 application. The agent Ou Xiaosha carefully checked the materials, and after confirming that the materials were properly classified and stored, they explained to Ms. Xu.

"I was worried that I would miss this year's application time because I was busy working. Now it is really convenient to have an agent to help the agency." In just a few minutes, a major event on Ms. Xu's heart was settled. Ms. Xu said that before, when she left Xiamen, she went to Zhangzhou to consult with social security to pay related questions. The agent not only answered relevant business questions in detail, but also left contact information to facilitate consultation at any time. This time, she passed the telephone consultation and informed the required materials at one time, so that she could do it with only one trip. "In the past, I had to go to the street convenience service center at least to do some matters. Now I can submit procedures at the door of the house, saving time, effort and worry."

Reporters at the Jinpin Community Convenience Services Office saw that the flowchart of the work, the work system of the agency, the responsibilities of the agency, the duty table, and the contact information were clearly published on the wall, and the people's people were clear at a glance.

"There are 42 categories of our convenience service office services, covering party building, social affairs, market supervision, employment guidance, health and health, comprehensive governance, cultural and sports and other fields." According to Su Chunmei, secretary of the party branch and director of the Jinpin Community Since the operation of the Jinpin Community Convenience Service, since the operation of May this year, it has been a medical pension insurance, retirement certification, military preferential treatment certificate, elderly subsidy declaration, family planning registration certificate, disabled nursing subsidy, low -guarantee subsidy subsidy for the elderly, the elderly ’s elderly allowance certificate, the elderly's elderly allowance certificate, the elderly old age allowance certificate Nearly 90 items.

Jinpin Community Convenience Service Office is a microcosm of Zhishan Street to promote government services to the grassroots. This year, Zhishan Street combined with the requirements of the two levels of the city's two levels of "further strengthening the construction of grassroots convenience service centers (agency points)", and gradually formed a "open office, one window acceptance, one -stop service, one -stop settlement" management "management System to create a comprehensive, optimized and high -quality comprehensive service window. On the basis of creating the two convenient service sites of Jinpin and Huimin in the first half of the year, in the second half of the year, the construction of the remaining 16 community convenience services in the area in the second half of the year will be used to achieve full coverage of the community convenience service office.

In addition, in order to make convenience services more efficient and high -quality, Zhishan Street has also printed the "two -dimensional code" manual of "Convenience Service Center for Terminals", and the establishment, changes, cancellation registration, food business license of individual industrial and commercial households that are often handled by the window are often processed. 33 offices such as issuing, cancellation, continuation, and reissue, urban and rural residents participating in insurance registration, and the identification of urban and rural minimum living security objects to generate QR codes. The masses only need to scan the QR code to obtain relevant matters implement Telephone, application conditions, required materials, processing processes, processing results receipt and other related information.

"By strengthening our own construction and various training, we will ensure that by the end of the year, the construction, operation and management of the grassroots convenience service center (agency) of Zhishan Street will be standardized, standardized, and managed. Image. "Said Zheng Zhuzhu, director of Zhishan Street Convenience Service Center.

/Reporter Chen Xihuiwen/Picture

Editor -in -chief/Xu Jingzheng Zhang Jianglu

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