"Convenience services" warming people's hearts, strong services -"constant file" during the epidemic period

Faced with the severe epidemic prevention situation, in order to meet the business needs of enterprises in the special period, the Wenchang City Administrative Examination and Approval Service Bureau launched a number of service measures during the prevention and control of the epidemic to ensure that the approval service of the epidemic was "continuous".

The first is to promote the dual service of "non -sensing approval+green channel". On the basis of continuous promotion of "inductive approval", the Wenchang City Administrative Examination and Approval Service Bureau continues to combine a large amount of food management licenses with a large amount of application and simply applying for materials (inform the promise of the promise ), Road transportation operation licenses and other continuing matters are renewed, "green channels" are opened, and the upcoming documents information shall be made and screened. Through video authorization to entrust the entire process to handle the entire process of handling commissioners, relying on the convenience approval model of "credit+informing the commitment system", it effectively solves the pain of overdue the license is caused by the unable to handle the license for the continuation procedure of the permit due to the impact of the epidemic. For example, Wang Dandan, a nurse who supports Sanya's anti -epidemic work, learned that his nurse's practice certificate was about to expire, and Wenchang City Administrative Examination and Approval Service Bureau provided "sensory approval" services to medical staff who supported epidemic prevention work. The full process of the commissioner is handled to support resistance in the epidemic area.

The second is to take the initiative, rely on service, upgrade and optimize the model of "online active service, offline service". Effectively do a good job in online active docking, conduct pre -review of materials and business guidance, intervene in advance, serve in advance, and conduct in -depth guidance on the spot. For example, when the Tanniu Town Chamber of Commerce in Wenchang City is preparing to set up a registration, the organizer is inconvenient to travel due to the emergency of the epidemic. Application; staff of Wenchang City Administrative Examination and Approval Service Bureau, the relevant person in charge of Hainan Yunfu Fishery Co., Ltd. and Hainan Zhi Light Food Co., Ltd. in the Wenchang Joatling Industrial Park for the first time, and go deep into the factory area to understand the current status of the construction of the enterprise and factory area and intervene in advance 2. Ahead of service, answer and guide questions from the functional layout, process process and application materials in the plant area one by one to help enterprises start production as soon as possible.

During the prevention and control of the epidemic, the Wenchang City Administrative Examination and Approval Service Bureau will continuously improve the level of government service and implement a continuous service mechanism to provide more convenient and heart -warming services for the masses with a pragmatic style, strong business and enthusiastic services to provide more convenient and warm services for enterprises and the masses. Essence Source: Wenchang Government Service WeChat

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