"Repeat the power first, then repair" to strive for electricity to supply power supply

On August 28, affected by the heavy rainfall weather, it was seriously threatened to the normal operation of the power equipment. At about 13:00 noon, there was a sudden failure of the sudden failure of the Central AD District of Tongchuan City, involving more than 700 residential customers. State Grid Tongchuan City New District Power Supply Company adheres to "customer -centric", resolutely "stand out", strictly implement "re -power, then repairs", and make every effort to ensure that residents' electricity uses "uninterrupted".

After the power outage occurred, the company quickly reacted and dispatched in time. The corporate repair personnel went to the opening and closing place and the distribution room of the community to find the cause of the fault around 13:30. In order to ensure the accurate release of power outage information, the company will notify the residents of the community through the WeChat group of "Copper Electric Ewan" WeChat group as soon as possible. At the same time, promptly publish the progress of the house through online channels to strive for customer understanding. In order to minimize the impact on residential power consumption, the company actively connects community properties, and emergency starts to bring its own emergency power supply to supply electricity for public facilities such as elevators and corridors. Two cars, the personnel of the emergency power vehicle were located in the vehicle to ensure that the electricity use of the residents is "uninterrupted". During the failure repair period, the company's leading cadres went deep on the scene and instructed to conduct instructions, organized elite strength and the second echelon of emergency repairs, and strictly formulated a repair plan based on the actual situation on the scene, strived for timely rain, and strictly control the on -site safety control to ensure the safety of the site safety on the site of the site. , Overclocking quality and progress. During the repair, the company organized the professional cooperative linkage of the camp and organized on -site service personnel to explain the cause of power outage and soothe the customer's emotions in four groups. There was no service and public opinion incident during the repair process.

The sky was getting darker. In order to resume power as soon as possible, the continuous rainfall weather caused the underground cable failure to repair too much difficulty. The on -site operators struggled against time and continued operations. The staff carried out artificial excavation, cable laying and testing of cable heads, cable laying and testing of cable channels. After more than 7 consecutive hours of full -scale repair, at 00:40 am on August 29, the failure was completed, and the Central AD resumed power supply.

The company will continue to pay attention to weather changes, solidly carry out the investigation and rectification of hidden dangers of flood control in distribution equipment, make every effort to ensure the safe and stable operation of the power grid and the reliable supply of electricity, and practice the corporate purpose of the "people's power industry as the people" with practical actions. (He Jia Jia Jia)

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