How many moving companies are robbery?
Author:Caney Captain Time:2022.08.31
Hello everyone, this is a crow.
There must be many people in readers and friends who have had a moving experience, especially in North Drifting and Shanghai Drifting. Moving is more like a home. Every year, I am busy packing my luggage and moved from one rental house to another rental. house.
In the process of moving, we will step on various pits, be pitted by the original landlord, the pits of new landlords, are pitted by the black intermediary, and even the moving company pits you have found from the Internet.
That's right, let's talk about moving companies today.
The old man Zhang of Shanghai was slaughtered by the moving company not long ago.
Zhang Lao and the moving company originally talked about the total price of 2,000 yuan. After arriving at the destination, the moving company sat on the ground for various reasons to charge five times the original total price, that is, 10,000 yuan in labor expenses. Although he knew that there were fraud, but the opponent had a lot of people, and in the end, Zhang Laobo could only help the money.
The more he thought about Zhang, who was more angry. When the gangsters left, he immediately went to the police station to report the case.
After receiving the report, the police launched an investigation immediately. With the deepening of the investigation, the police discovered that this was a criminal gang wearing a "company" coat and a clear division of labor. Some people are responsible for recruiting customers online, and some people are responsible for implementation. They wear uniform uniforms and complete various documents, which are confusing to ordinary people.
Police have found 26 victims with similar experiences. Through the clues provided by the victims, the police have successively locked the identity of all criminal suspects.
Due to the large liquidity of the gang, after a month of confusion, on July 29, the Changning Police organized more than ten capable police forces to go to the residence of five members involved in the city, and the arrest operation was implemented simultaneously. Five criminal suspects headed by a certain one, seized a large number of forged official seal, business account book and the computer host used.
On August 8, the last two suspects were brought back by the police from the police.
According to the criminal suspect, they often choose the goal of the elderly, women, students, etc., and observe and evaluate the victim's financial resources based on the moving process.
As soon as the destination or on the road, this group of people is revealed. For example, the total labor fee of the early talked about is 450 yuan, and at the checkout, it will settle for one hour with 450 yuan. The victims often forced the other party to take language threats and other means, so they had to pay helplessly.
Obviously it is a robbers, but the signboard of helping moving is simply outrageous. What is even more outrageous is that after so many years, the moving company really has no one cares?
1
In the memory of the crow, the last time the moving company went to the hot search was still the previous year. In that year, the moving companies in Beijing sang me to appear in various ways to appear on the news of the rule of law in various ways. People even thought that at the foot of Tianzi As long as you register a moving company, you can rob the light.
In June 2020, Mr. Ding in Beijing wanted to move and compared the online information. He chose a various projects that claimed that "the residents move, items packaging, furniture disassembly and other projects, and the vehicle is equipped with the GPS satellite positioning system and the call. Large -scale moving enterprises of equipment ".
The most exciting thing is that the company's website has a price watch on the company's website. The starting price of the vehicle is 280 yuan, free of 10 kilometers, and the piano will only charge 200 yuan.
Mr. Ding felt that it was good and cheap, and immediately booking the moving service through the official website. On the day of moving, the six workers quickly moved his furniture luggage to the car. Before the departure, the driver took out the system contract and asked to sign.
After the movement was completed, Mr. Ding prepared the payment in accordance with the previous agreement, but the moving worker said that the previous offer was not counted, and he had to charge it at the contract.
(The contract signed in a hurry will increase the labor cost of 300 yuan per person per hour)
When Mr. Ding looked at the contract, he was dumbfounded: the cost calculated according to the contract was more than 10 times higher than the original offer, and the cost of moving the piano was as high as 1,000 yuan. In addition, the labor cost of each worker was 300 yuan per hour. Mr. was finally collected 21,000 yuan.
When I learned about Mr. Ding's encounter, I was envious and jealous, except that I was angry. Is it not fragrant when the hourly salary is?
After Mr. Ding was sitting on the ground for a month, Ms. Wu in Beijing was also ticked by the moving company from the Internet.
In July 2020, Ms. Wu planned to move and found a moving company called "Beijing Sifang Brothers" through the Internet.
According to Ms. Wu, the webpage of this moving company is very delicate, and the text introduction also includes "affordable price, ultra -low starting price" and "high -quality service" and other content, so she decided to choose this company Telephone consultation fee.
"Each car is charged 300 yuan, the distance is more than 10 kilometers, 6 yuan per kilometer, a 200 -meter transportation distance, the handling fee is 200 yuan." The two parties have verbally negotiated the moving fee, but who knows that the day of the moving, the two moved two, the two of them were moved by the movement, the two of them were moving. After a few hours of the car, the car did not say that the moving workers asked Ms. Wu for 18,000 yuan at the time of checkout.
The bills provided by the moving workers showed that there were a total of 6 moving workers on the same day. In addition to the use of vehicles, they also needed to pay the working hours of 300 yuan per hour. Six people worked for 7 hours on the day, and the working hours total was 12,600. Yuan.
Ms. Wu was particularly angry at the time. For the time being, I did not talk about calling for consultation and verbally agreed that the other party did not mention the work hours. The company was late for a long time, but the late time was calculated in the working hours, so that the event fee rose to the end. Ten times. Because the cost far exceeded expectations, Ms. Wu was unwilling to pay according to the bill of moving companies. Whoever expected to move the company did not leave at her house, and had stalemate with her for more than two hours for the movement fee. It was not until the property staff came to coordinate that Ms. Wu paid a relocation fee of 4,000 yuan to the moving workers.
Because it was too bizarre, Ms. Wu posted the movement on the Internet through Weibo, which caused widespread concern in society. As the incident continued to ferment, on the third day after the incident, the Sifang moving company issued an apology letter to Ms. Wu and expressed their willingness to refund some expenses.
However, Ms. Wu did not accept compensation, but reflected the matter to the Chaoyang Market Supervision Bureau. In August 2020, in accordance with relevant regulations, the Chaoyang District Market Supervision Bureau made an administrative penalty decision on the Sifang moving company. In addition to warnings and ordering them to immediately correct illegal acts, it required it to eliminate the impact within the corresponding range and fined 800,000 yuan at the same time. Essence
On September 18, 2020, the Beijing Chaoyang Procuratorate issued a notification that six people including the Sifang Brothers Moving Company Zhao Mouqiang were approved by the crime of forced transactions to be arrested in accordance with the law.
After review, Zhao Mouqiang and others recruited customers on the network platform, reported the cost of moving in the early stage, urged the signing of contracts, required additional fees during the movement, and adopted a crime of "soft violence" such as "soft violence" methods such as verbal threats and threatening to move items. The facts are confessed.
Later, the company and its legal representative and actual controller, Zhao Mouqiang, were brought to the prosecutor to be accused of forced transactions by the procuratorial organ and were prosecuted to the Beijing Chaoyang Court.
Zhao Zhenqiang, the legal representative of the company, was sentenced to four years in prison for the crime of forced transactions and fined 40,000 yuan. Averaged a fine of 20,000 yuan; the four -party company was fined 500,000 yuan.
In addition to being extorted, some people were harassed because of moving, giving people a home, and employees of moving companies had to engage in objects with female customers.
Netizens who worked in Xiamen City, "No Rice", met a moving staff while moving the "Fast Dog Rating APP". Yuan Tip. "
According to the memories of "no rice", the moving staff continued to use "Have you got married?" "Have you any boyfriend?" "Can you video with you?" Essence
(After being harassed, netizens complained to the moving company)
"No rice" originally wanted to delete the moving person and also wanted to call the police, but he was worried that he had come to the door. There was an accident and the consequences were unimaginable.
The banner of moving is abominable. However, if no one provides a bridge, how can ordinary consumers find these registered operating addresses that are fake, the company name is fake, and the official website is also a fake "moving. What about the company?
2
Many consumers who encounter starting prices are searching for moving companies through online search. The direction of the search engine allows customers to think of the cottage company as "true Li Zhi" and continuously send it to the door for "cut leeks".
In the single -moving business of Ms. Wu and Sifang Brothers, there is an important "contribution" of search engines. The Sifang Brother's company is the number one moving company she found from the search engine.
These companies often invest in the bidding ranking. After the Sifang brothers have accidents, some people have helped them. The cost of spending on search engines every day will not be less than 6,000 yuan, not every year, not every month, or every day.
Another moving company porter said that his company is highly relying on the bidding rankings of digital cities, a certain degree and other websites. Due to the expensive bidding ranking costs, the labor costs of the porter have been compressed. His company workers' commission is only about 10%. If he is a driver, the commission can reach 18%.
Under the meager returns, workers are more willing to make hands and feet in the offer to earn additional compensation. This is also a reason for the chaos in the moving industry.
The digital city is even more shameless. With the advertising fee of the moving company, and the customer of the moving company, whether you are a serious moving company, you will "eat black".
Beijing Yitongda Moving Company once sued its advertising delivery platform digital city to court. This Party A told Party B not just as simple as economic disputes.
Yitongda Moving has carried out online promotion and publicity on the website of the same city. Its main business is cargo moving, and the digital migration business operating in the same city has a competitive relationship. The two signed the "Network Promotional Service Framework Agreement", which stipulates that the digital city is responsible for providing various promotion services for Yitongda Moving Company on its website webpage.
However, after a period of cooperation, Yitongda found that the advertisement made a loneliness. The customer did not increase but decrease, and the business became cooler and cooler.
Why is this so?
Yitongda found that after browsing its company's page on the website of the digital city, click to see the phone number to pop up the promotion phone and merchant link of the same city in the same city. After clicking the link to fill in the customer's basic information Wave customers to select the self -operated moving business of the same city.
Good guy, I will pay for you to pay for you to dig out my customers?
At the same time, the promotion page of Digital City in the Yitongda Moving Company adds a "receiving red envelope" link. Click the link. The webpage will automatically push the WeChat account of "banjia5858" and seduce the browsers to add. After verification, the WeChat signal is the promotion WeChat of "58 Reassuring Moving".
After eating buyers to eat sellers, the middlemen must not only make differences, but also grab your customers. They are more professional than digital cities.
What's more, the moving company and the platform have bullied consumers.
Some netizens broke the news that they were relocated to the goods in Beijing, and they were charged for 5,400 yuan in less than two kilometers. It is said that when the previous night was made to appointment, the platform display cost of 440 yuan and labor costs of 330 yuan.
According to the description of the netizen, during the actual transportation, due to the impact of the epidemic, the truck cannot enter the community, and the cargo must be moved from the gate of the community to a new residence, which is about 200 meters away. However, the handling workers proposed that the walking distance should be charged for additional handling charges according to the standard of "per person per meter per meter", and the distance between walking during loading is 5,400 yuan. If it is not acceptable, put things on the side of the road.
What is even more outrageous is that after the incident is exposed, the attitude of Lala's official customer service is exposed. When explaining the relevant questions, the customer service said that when the user places the order, it only pays the cost of the kilometer, and does not include parking, high -speed, handling and timeout waiting fees. There is no uniform standard for handling, and it is necessary to negotiate bargaining with the handling workers. For netizens' breaking news, customer service claims that it is a personal hype. If the user feels inappropriate, he can refuse to pay.
Good guy, a total of 1.2 kilometers away, parking and high -speed costs have come out? Does the customer move from the service area here to the opposite service area? It is not recommended to say two sentences.
The attitude of the customer service added a fire to the entire event, and the online scolding was even worse.
One day later, the cargo Lala had to respond to the above incident again through the official Weibo, saying that the special treatment team was established as soon as possible after the incident, and said that the driver's behavior seriously violated the platform rules and had been blocked and retreated by the platform. And you must not join the platform for life.
The cargo Lala also said that the following compensation measures will be made: all the transportation and handling costs are exempted; the cargo Lala is willing to bear all the follow -up costs such as the purchase door lock brought by the incident; Lala hopes to negotiate equally with users and give compensation.
I knew today, why bother? When the user negotiates equally with you, don't you bite others to speculate in one bite? The child is dead, you have come to milk, you know that you have turned the pig in the pig, and you think of dumping in his nose flowing mouth. What did you do early?
The platform should not be shameless, can this industry be good?
Therefore, when we questioned why for several years and the moving company is still so arrogant, I am afraid it can only be explained that the place where they grow is indeed a "fertile soil."
3
According to the company's investigation data, as of the end of 2020, a total of 87,000 relocated companies in my country. In 2019 alone, newly registered moving companies reached nearly 20,000. From the perspective of regional distribution, Shandong ranks first with 10,500 companies, accounting for 12.1%of the country's total, and two or three names in Guangdong and Jiangsu.
The average annual growth of domestic moving services is more than 40%-50%, and the overall market size is more than 100 billion yuan. However, with the rapid development of the industry, problems such as "small, scattered, chaos" have become more prominent.
In some complaint platforms, complaints such as price service disputes, cargo damage, and itinerary safety in moving freight are common. According to statistics, the loss rate of the industry's goods loss is between 0.1%-0.2%, and the service levels and capabilities between companies in the industry are uneven.
Behind the chaos is difficult governance. On the one hand, most of the individual or small enterprise operations in the cargo freight industry are dominated by individuals or small enterprises, and the operations are scattered, resulting in difficult supervision; on the other hand, the scene involves many scenes and complexity, it is difficult to clearly define, and the industry lacks a unified system in the industry. The standard system, the influence of multi -overlapping factors has caused consumers to criticize the moving industry.
In some places, whether the moving industry is not clear from the housekeeping industry or the transportation industry. The unclear qualitative department will cause the competent authorities to be unclear. A police officer said that we don't care. You are an economic dispute. Regardless of, saying that you are a contract fraud, find the court to prosecute, and there is more outrageous. It is said that this is e -commerce. You find the Ministry of Industry and Information Technology.
Pushing around, moving services, especially on the Internet platform, have become a gray area. Some moving companies even say to consumers with full confidence: You call the police, we are not afraid to find the police!
Over the years, some urban managers have launched some special operations for the moving industry.
For example, in 2020 when the sky -high moving was repeatedly searched, the Beijing Market Supervision Bureau also issued a "reminder warning book of the price behavior of operators in the moving industry". The warning requests that it is necessary to publicize the charging standards on the official website, refine the service charging items, and inform consumers in advance, inform the charging standards and important information that may generate costs, and confirm the price disputes.
On March 10 last year, in response to problems such as the number of clear prices that appeared on the local moving services of the online platform, the Hefei Market Supervision Bureau interviewed the digital city network trading platform, requiring it to further strengthen supervision, strictly implement the basic audit and information publicity of information publicity, etc. Obligations; improve the exit mechanism of operators in the platform; actively carry out legal and policy publicity, strengthen self -examination of price illegal acts; urge the issuer of moving service information to correct the price illegal act. The Jinan Commercial Bureau led the establishment of the Jinan Moving Industry Association. In response to the chaos such as the starting price, the attitude, and other migrants, the association respectively from the citizens' moving notes, service processes, service personnel basic literacy, guidance charging standards, and insurance solutions. The unit made a request and issued a plaque of the "Integrity Service Unit" of 32 regular moving companies that meet the requirements, and these integrity companies were the "regular army" of the official certified moving market.
Although local governments have also worked hard and governed separately, it is difficult to fundamentally reverse the smoke of the entire industry. On the complaint platform, complaints such as price service disputes, cargo damage, travel safety, and starting price of sitting in the cargo freight are still very frequent. Essence
The new model that integrates "Internet+Passenger+Logistics" in the online contract cargo platform has exceeded the legal regulation of the traditional logistics industry or passenger industry. The problems in the industry are incorporated into the scope of legal adjustment to protect the legitimate rights and interests of users.
To this day, there is still a matter of sitting in the international metropolis in Shanghai. It can be seen that this industry is indeed to the extent.
What is gratifying is that on March 24 this year, the China Transportation Association released the "Sandaway Specification Specifications for Moving Freight Service Platform Enterprises" group standards.
This standard is the first safety operation standard in my country's moving industry, which can prevent and dispose of some security incidents of the operation service process of moving freight service platforms. With the help of technical means and monitoring equipment, we will strengthen the safety risks and hidden dangers in the past, events, and afterwards to ensure the protection. Safety and quality of online and offline services.
Through the establishment of the group standard, the coordination and unity of all aspects of the moving freight service has been realized, and the safety operation system of the moving freight platform and related service personnel before the cargo service is comprehensively improving the level of industry service, effectively guaranteeing The rights and interests of the subject of each link.
The second is to provide ideas and methods for the supervision of the entire process of moving freight services, improve the effectiveness of industry supervision, and help moving freight service companies to build a safety defense line.
It is not easy to promote the release of such a safety norms in the moving industry in the process of digital transformation and it has strong practical significance.
Not only that, the release of the group standard provides a reference for resolving moving disputes at the legal level. Article 10 of the "Civil Code" stipulates that the handling of civil disputes shall apply the habits in accordance with the law and the law without provisions, and the group standard is the industry habit of the moving industry.
Although it was a little late, it was over after all.
I believe that many people are looking forward to this group standard as Crows. On the basis of this group standard, the relevant departments continue to refine the standards so that every fee for the online move is clear and clear.
There are also a certain number of cities and search engines, making money, but not cold, but you make any money, but you do n’t bear it at all. Is n’t it a shame for money? If you do that, I really want to set up the crow's moving business department.
Reference materials:
China News Weekly "The first safe operation standard for the move industry, which affects geometry? "
The Beijing News "Behind the Sky Moving Fee: Behind the Valentine's Moving Fee: my country's 87,000 Moving Related Enterprises, Increased in the first three quarters of more than 10,000 Home"
- END -
The arrest scene was exposed!The scam gang is wearing "TCM outpatient" coat to deceive the elderly to buy health products
At 10 am on June 8th, a TCM clinic in Panyu District, Guangzhou began. Different f...
[Recommended reading] If you want to grow up, you must take root first
Only deep in the river can calm and no waves, and only the trees can be lush. The ...