She opened a "special seat" for the elderly for the elderly for the elderly

Xi Shanshan. Reporter Lei Yi Photo

The Yangtze River Daily Da Wuhan Client August 30th (Reporter Lei Yan Correspondent Song Ping) At 8:00 on August 29, a female passenger dragged a suitcase in Hankou Railway Station, pushed a children's cart in one hand, and walked into business. Seat service center. 33 -year -old Xi Shanshan hurriedly greeted and took her right hand luggage. After registering at the service desk, Xi Shanshan guided the two to rest on the sofa, "I will send you to the car later."

This business seat service center at Hankou Railway Station is mainly used to provide waiting and pick -up services for passengers who purchase business seats. In the 13 years of working here, Xi Shanshan, the person in charge of the business seat service center, warmed the north -south passengers of the service center with her meticulousness and tenderness.

Xi Shanshan organized a buffet food station. Reporter Lei Yi Photo

One evening in early July, Xi Shanshan was about to get off work and turned to a call. On the other side of the phone, a woman's voice was particularly anxious: "Tomorrow, our family is going to take a car to Lichuan, Hubei, but the old man at home is not convenient to get on and off the train."

The woman said that her father was more than 80 years old and suffered from respiratory diseases. Due to the inconvenience of physical weakness, he rely on wheelchairs when he went out. In addition, my father was almost inseparable from oxygen -making machine, but there was no suitable power supply on the train. I didn't know what to do. After listening to the woman's demand, Xi Shanshan quickly calculated and made a commitment: "You can rest assured, I'll find a way to do a good job!"

Xi Shanshan guided passengers to get on the car. Reporter Lei Yi Photo

Early the next morning, Xi Shanshan waited early at the agreed parking location. Soon, the family arrived as promised. The old man with white hair slowly moved from the car to the wheelchair with her help. In just a few steps, the elderly kept panting. When the elderly took the wheelchair, Xi Shanshan pushed the old man steadily through the fast check -in passage. Although he didn't encounter any obstacles throughout the process, the old man was still worried that he couldn't catch up with the train. He kept thinking about "hurry up, hurry up ..." The cough sound was even more severe.

"There are 40 minutes to leave the car, you can rest assured, you must catch up!" Xi Shanshan leaned down, smiling and calming down the emotions of the old man. 15 minutes before the ticket check, the family came to the platform smoothly. After careful support of the old man on the train, Xi Shanshan pushed him to a special place. It turned out that there was no power supply socket next to ordinary seats. For the elderly's oxygen -making machine, Xi Shanshan explained the situation with the train staff in advance and chose the position near the car toilet for the elderly. She carried the oxygen making machine to the washstand, clinging to the wheelchair to the table. After confirming that it did not prevent the passengers from passing through, she bent down and pulled the wheelchair to brake.

The moment the oxygen -making machine was powered on, the old man sucked fresh oxygen, and his face was slow. When his body gradually comfortable, he held Xi Shanshan's hand tightly and thanked him again and again. Seeing that other passengers had been on the car, Xi Shanshan told the old man a few words of farewell, and pulled his daughter to explain it carefully: "On the way, you stay with the old man. Communication. "After handling the transfer procedures for the transfer of key passengers with the train captain, Xi Shanshan hurriedly got out of the car. Through the window, she waved to the elderly and said loudly: "Happy journey."

"Everyone will have difficulties, and can help solve one place." Xi Shanshan said that letting passengers travel comfortably is her job.

【Edit: Ding】

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