Urumqi: Optimize the entire process of consultation and formulate the responsibility system for "sending the consultation" work

Urumqi: Optimize the entire process of consultation, formulate the responsibility system for the "delivery of the consultation" to ensure that the patient "gets it and get it back"

Tianshan News (Reporter Su Luping reported) On the evening of August 29, the Press Office of the People's Government of the Autonomous Region held a press conference on epidemic prevention and control. At the meeting, Liu Qian, Deputy Secretary -General of the People's Government of Urumqi City, answered the hospital after the treatment of the hospitals that the general public and netizens cared about.

Regarding the recent problems that many patients reported that they had poor channels after the hospital's consultation, Urumqi City had learned about multiple channels such as the Internet and the 12345 Mayor Hotline. Some emergency and emergency patients do encounter problems that cannot return home in time after medical treatment.

Specifically, the following four phenomena are existing. One is that the patients need to study or judge the community after consultation or cure for hospitalization. The ability to judge at the grass -roots level is insufficient and the efficiency is not high. It cannot be accurately and accurately judged in a timely manner, which leads to the delay in the return time of the patient. The second is that the medical institution before discharging should issue a 24 -hour kernel test report. The results of the nucleic acid test report have delayed phenomena, which makes the community unable to take the patient to return home in time. Third, coordination and communication between the hospital and the community is sometimes disconnected, and the information of discharge information is asymmetric, which delays the time of returning home from the discharge. Fourth, the community guarantee vehicle and personnel shortages, and often take care of each other at work.

In response to the above problems, Urumqi has optimized the process of delivery, consultation, diagnosis and treatment, and discharge. Especially during the departure of the hospital, the "sending the consultation" work responsibility system is formulated to ensure that the patient "gets and get back". The specific process is: Before the patient was discharged, various medical institutions first sorted out the relevant information of the patient and informed the list of patients in the community one day in advance. After receiving the information, the community was reported to the headquarters of the epidemic prevention and control work headquarters in the area under its jurisdiction (county) to conduct research and judgment, and feedback the results of the research and judgment within 24 hours. The community should prepare for vehicles and personnel first. The hospital will notify the community immediately after the discharge certificate and the 24 -hour kernel detection negative report were submitted to the patient. At the same time, the community's information registration and the end disinfection work of the building where the patient is located and the unit where the patient is located.

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