Special Father's Day: warm heart!Isolation does not separate love!

On the eve of Father's Day, Mr. Zeng, a concentrated medical observation, received a special gift from his daughter -a hand -painted illustration in the Phoenix Hotel in Zengcheng, Guangzhou, was a hand -painted illustration. The father in the painting hugged the child with both hands, and there was "Happy Father's Day! "Wait.

Mr. Zeng, who is conducting centralized medical observation at the Phoenix Hotel

This was the first time that Mr. Zeng received a father's day gift from the child, which made him surprise. "I just learned that it was the increase in the hotel. I was really grateful to the staff to provide such a warm service in busy." Mr. Zeng said.

It turned out that in order to make my father who could not reunite with his family to feel the child's love, the Phoenix Hotel deliberately found the family members of the isolated staff. (Female) Missing feelings.

Since October 2021, it has been adjusted to the new -crowned pneumonia concentration medical observation. So far, Phoenix Hotel has received nearly 5,000 centralized medical observers, and a total of more than 56,000 related isolation problems have been dealt with. Behind this is a group of hotel specialists who insist on their posts silently. Together with the special teams of public security, Wei Jian and other departments, they used the service of "love, warmth, and peace of mind" to let the isolated persons feel the warmth services of the home and build a line of prevention and control for the masses.

Hotel special staff viewing the operation of the air conditioner

In order to grasp the psychological situation and life needs of each occupant, the hotel customer service staff actively add WeChat, 24 hours a full service, and conduct psychological guidance and companionship. Some isolation staff's emotional fluctuations are not very suitable, and customer service staff gives explanations and comfort in a timely manner, allowing everyone to spend the isolation period with peace of mind.

At three o'clock in the morning, only the bright moonlight accompanied the kitchen. In order to make every isolation personnel who live in a balanced nutrition, the hotel has carefully developed three meals a day for isolation personnel, daily unsatisfactory daily meals. The vegetarian and rich dishes are rich, so that the isolation meal can also be healthy and delicious.

Hotels in the hotel replacement of room items

You must be prepared at any time, and sometimes you do n’t have to sleep all night; wearing a thick and unpopular protective clothing climb up and down, pass through a long corridor, handle the required living materials required for isolation; take off the protective clothing; Pay attention to the news of the WeChat group for meals, and give all the help that isolates to do in time.

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These are the daily states of the hotel staff, combining the living needs of the isolated personnel with the psychological pressure of the psychological pressure, so that they are not accelerated, and they are not separated.

If you want to ask: "Tired?"

They replied: "It's not tired to say that it is not tired, but it is worthwhile to receive a heart -warming thanks. This is probably because there is love, so they are willing to bear all difficulties."

Source: He Qiuling, a reporter of Zengcheng District Rong Media Center, Ren Xiaolongwen/Photo

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