Monster charging treasure is accused of being returned and still charging. Customer service: It may be unattended or unattended.

【Source: Nine Pai News】

Recently, a blogger posted a video on his social platform saying that the shared charging treasure still kept billing, which caused heated discussion among netizens.

According to the blogger, he leased the monster shared charging treasure at 3:40 pm on August 17th and returned at about 5 pm, but it was still displayed at 7 pm. Later, the blogger contacted the customer service of the monster charging treasure. The customer service called it for its suspension to 6.40 pm on the 22nd, and the deduction will be 99 yuan after the overdue.

After the blogger and customer service were further communicated, the return of the store and the return location was basically determined. The customer service claimed that the charging treasure was not found, and the blogger was required to bear the half of the charging treasure. Later, the blogger arrived at the return place and found that the charging treasure was still returned before. Finally, the customer service proposed to pay 4.5 yuan to solve it.

On August 28, Jiupai News contacted the monster charging treasure customer service. The explanation stated that there are generally two reasons that are still being charged after returning. One is that the charging pile may not be powered on. It is because the user does not insert the charging treasure into the charging pile or inverted. It also said that if the user is returned, you can check whether it is the above problem. If you are still billing after leaving or checking, you can contact customer service as soon as possible.

Jiupai News found that according to the results of the comparative test released by the Shanghai Consumer Protection Commission at the end of 2021, after a consumer inspection of the shared charging treasures such as Meituan, street electricity, monsters, Xiaodian and other brands Feelings, leases are easy to return difficulties, inconsistent price identification, and unreasonable charges.

Jiupai News also noticed that the shared charging treasure has continued to pay attention in the near future. On the 22nd of this month, the topic of shared charging treasure increased on the hot search. Many consumers said that the shared charging treasure of 1-2 yuan/hour, Recently, the price has been quietly increased to 4-6 yuan/h. Some media have previously counted the price of Shanghai shared charging treasure. From the price of Shanghai's landmark building Oriental Pearl Radio and TV Tower and the price of shared charging treasures nearby, the price is more than 4 yuan/hour, the highest 5 yuan/hour, and the price of 24 hours ranges from 28 to 48 yuan. Essence

The reporter query the price of Wuhan shared charging treasure, and sort out the following:

Jiupai News Intern reporter Lin Feng

[Breaking news] Please contact the reporter WeChat: linghaojizhe

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