What do this hospital is attracted to thousands of people every year? What is the hospital?

The manager of the person who has the charm can allow employees to recognize and follow the heart from the heart.

Located in southwest of Zhejiang, surrounded by mountains, why do a city -level hospital attract thousands of visitors every year to visit and learn "refined management"? What is the charm of the dean of the most leadership of the Chinese Hospital and the Chief Executive CEO of the Asian Hospital ... What is the management charm of a number of heavy awards?

On August 9th, the "Medical Think Tank" took the high -speed rail to the Lishui City Hospital of Zhejiang Province, hoping to learn about the successful operation experience of the hospital.

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In the office on the 6th floor of the abundant lighting administrative building, the "medical tank of the medical world" saw Dean Wei Tiemin: a silver hair, wearing a simple but clean, talked softly, his eyes were firm and powerful. In his opinion, he managed a large three hospitals with more than 3,000 people and more than 2,000 beds. If you want to operate well, have a good personality charm and management tools.

4 -year rest time

He formulated 1116 provisions for the hospital

Colleagues commented that Dean Wei Tiemin was a person with strong self -discipline. No matter how many documents were delivered to his desk, he would feedback to everyone on the next day. Dean Wei Tiemin told the "medical tank of the medical world": For so many years, he has always maintained the habit of resting at 11:30 and getting up at 6 o'clock.

In addition to work, he even scrutinized the 1116 system of the "Internal Management System of Modern Hospital" with amazing perseverance, covering 10 major aspects such as hospital party affairs management, hospital hospital management, and medical management. More than 2 million words. Dean Wei Tiemin said that each system was polished at least 10 times, and it took four years of spare time.

There is a chapter, there is a chapter, there must be

Almost every hospital has a corresponding internal management system. Why does Dean Wei Tiemin spend four years and organize a set?

"If a hospital does not have a system of guidance, constraints, standards, and incentives, it is impossible to do refined management. The system will be up to a certain extent on the basis of standards to play a leading role. Of course, do it. Good can be rewarded, you can punish it according to the rules. "

He pointed out that although many managers like to be good people and do not like to be bad people, a hospital without a "bad guy" will not be kind. Because the corresponding rules and regulations can play a constraint and deterrent effect on behavior, it is the weapon of managers and the windshield of managers. "If there is no corresponding system, the punished person will question whether the manager is aimed at his individual, and he remembers the latter."

Secondly, he also strives to closely follow the actual operation of the hospital with the actual operation of the hospital, which is the characteristics of the so -called Lishui City Hospital. The rules and regulations are not performed after each person is not discounted. However, Dean Wei Tiemin firmly believes that the culture of hospitals can be formed through 5 years, 10 years, and even longer. Hospital employees will be internalized into good habits, and these systems can be reached to the ground.

Execution must be strict, illegal will be investigated

The implementation of a system not only requires positive guidance, but also needs to be followed up and supervised from time to time. Only clear and punishment can prohibit the line.

The book "Win in Fine" records such a small story. In order to better analyze medical disputes and medical negligence, the hospital will hold a council every quarter. Participants will conduct unknown voting for the parties and departments of the medical incident, that is, the "responsibility for the voting medical dispute", and then determine the responsibility according to the results. And take out the corresponding punishment plan.

In 2010, a science director had serious medical errors, and he was identified as the main responsibility, and at the same time he assumed economic punishment. At the end of the year, the Department of Medical Safety Award was almost deducted. He found Dean Wei Tiemin and said, "I mistaken me, and the hospital has deducted all the rewards of the department. I was under great pressure."

In the end, the hospital still insisted on the system and did not change the results.

Everything is learned by the world,

Human sentiment training is an article

Although detailed rules and regulations have been formulated, Dean Wei Tiemin himself is not dogmatic. In his opinion, the combination of rigidity and softness is the management strategy. In the process of implementing the system, he pursues "comfortable people", cultivates personal character charm, and is respectable and credible.

Do things for others and make people comfortable

In his opinion, a manager with a person who has a personality can exude an efficiency of management and the obedience of employees. It should be pointed out that the charm here is definitely not the order of death or scolding, but the employee's recognition and followers from the heart.

Lu Lihua, deputy director of the Comprehensive Party and Government Office of Lishui City Center, shared such a small story with "Medical Think Tank". After something happens, it is not within the scope of everyone's work, but if the person comes to say more, it is required by Dean Wei to handle it, then everyone will change from the original resistance to actively extending their hands and take the initiative to let go of the work on their hands. Let's handle the solution.

Such personality charm cultivation often requires years or even ten years of cultivation. "Only when you take root in the hospital for a long time can you form a very good influence and the mass foundation of cultivating personality charm. If you keep changing the hospital, it is impossible (cultivation)." Dean Wei Tiemin told the "medical tank of the medical world", "It is not the ability to do things for people to be comfortable for people, but to do things that can be done according to your experience, knowledge, and comprehensive thinking ability. This is not an easy task." Democratic and dictatorship

"An excellent leader, he needs to listen to the voice of the masses extensively, understand some of the demands of the masses, and then make a scientific decision, that is, democracy and dictatorship." Getting along with others, Dean Wei Tiemin pursues to others comfort and give himself. At the same time, he also has his own iron finger moment, such as salary distribution -in his own words, "things that employees care about are management tools."

After finalizing the salary distribution plan, managers need macro -control and subtle adjustments. "Surgeon said that I was very hard in operation. Internal medicine doctors said that they were difficult to do with dysfunction, critical illness diagnosis and treatment, and dermatologists said that it was painful for patients with itching. Everyone had departmental interests. Balanced independent ruling, you can't ask for opinions, otherwise you can't divide it. Good leaders should understand to make money and share money. "

Dean Wei Tiemin has his own set of unique methodology for some "money" departments, such as pediatrics, such as pediatrics, and his own set of unique methodology. At the Lishui Middle Hospital, in addition to ensuring the basic salary, pediatricians follow the principles of hard work. In this regard, Dean Wei Tiemin explained that the most direct contribution of pediatrics to the hospital is the contribution of medical indicators. "Because it has flattened the bad indicators of the hospital in the hospital, such as the average hospitalization day and average cost. Of course, another contribution is that we let the next generation thrive, which is the biggest contribution. "

In the "sandwich layer",

How to break the talent problems of local hospital -level hospitals?

Lishui City is located in the remote mountainous area southwest of Zhejiang. It takes more than 1.5 hours to Hangzhou, Ningbo, and more than 3 hours to Fuzhou, Fujian in the north. The attractiveness does not have positive competition advantages. At the same time, for medical medicine with high clinical practice, the 2.5 million population of Lishui City is not enough to support the hospital itself to cultivate a top medical team in these two fields.

As a prefecture -level hospital, the "sandwich" dilemma faced by Lishui City Center Hospital is very common. How can it break? In the view of Dean Wei Tiemin, he still has to rely on talents.

The largest clinical teaching building in Zhejiang Province, 100% of the residential pass rate

Lishui Middle Hospital has the largest integrated clinical teaching building in Zhejiang Province. It has more than 3,000 square meters of clinical skills training centers and 16 clinical examinations (OSCE) test stations. While improving the hardware level, the hospital's teacher software is also not ambiguous. It has 8 full -time student management teachers, covering the standardized training of medical students (Ben, Master, Bo), inpatient physicians, medical staff to continue medical education, clinical clinical both Being able to train, primary hospitals for education, etc. Among them, more than 400 hospitals in the hospital, and the first pass rate of the residential Pei reached 91.05%.

"Teaching is a kind of responsibility. If the next generation of education is not good, who will see us in the future?" In the view of Dean Wei Tiemin, Tao Li said nothing and succeeded. For a long time, the inherent influence of the hospital can also expand. "Regardless of the foundation, we must ensure that when the rules are accompanied, everyone meets a certain standard." In fact, this part of the rules have also become an important new force in the hospital and Lishui City.

Create a cross -provincial specialty team

In order to better develop, the hospital is creating a cross -provincial specialist team, such as medium and advanced cancer centers, early gastrointestinal cancer centers, stroke centers, and intervertebral disc. "Cultivating the talent team, it requires a 5 -year and 10 -year effort process. I hope to truly make it and attract more outsiders to seek medical treatment."

This innovation is not a decision to pat the head, but that there are Zhuyu ahead. It is located in the mountains and mountains. Every summer, the hospital will receive more snake injuries, but it has always suffered from no professional treatment. In 2012, the hospital selected Dr. Lan Frequently from the emergency department and sent him to an old expert in Guangxi for 3 months. After returning, he prepared the Asian specialist. Thanks to Lan Jingshara's research on the combination of traditional Chinese and Western medicine, the snake injury Asian specialist has risen, and more and more patients come across the province. At the same time, good news came frequently:

In 2016, the first domestic snake wound emergency monograph "Chinese snake injury emergency study" was published by the Chinese snake wounded first aid society.

In 2019, the "China Animal injury treatment summit forum" hosted by the China Medical Rescue Association's Animal Investigation Branch was held in Xi'an. During the meeting, the council voted to vote and elected Lan Bye as the chairman of the Snake Injury Special Committee. This is also the first time that the scholars of Lishui Central Hospital have been a member of the National Professional Committee.

Observe the needs of the people from the details of life, act in a timely manner, and follow the ideas of such disciplines. Today, there are 6 provincial key disciplines/provincial and municipal co -construction disciplines and 6 special disease centers in Zhejiang.1 provincial key laboratory.Among other domestic hospitals, it is already a leader.wx_fmt = pNG "data-nickName =" medical community "data-alias =" yixuejiezazhi "data-signature =" hi, finally wait until you have a good quality, level, caring!Providing you with reliable, useful, and valuable content is our way of existence. "Data-from =" 2 "data-is_biz_ban =" 0 " />

Source: medical tank in the medical world

Author: Yao Yuan

Editor -in -chief: Bi Beibei

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