The citizen's home is measured and helps freshmen enrollment

August each year is the annual autumn freshman enrollment registration time, and it is also the peak period for the masses to centrally handle lease filing registration. The phenomenon of long lines in the window, municipal government affairs and big data service centers started in advance, formulated plans, and adopted a variety of measures to help freshmen enroll.

Put a good "first chess" to make government services better quality

In order to effectively respond to the peak period of the lease filing registration, the center should adopt the main leadership on -site command, handle emergencies, pay attention to epidemic prevention and control, reasonable deployment of personnel areas, and take the main leadership on the premise of ensuring that all comprehensive windows are accepted. , Effectively respond to the peak period of the license. At the same time, 3 additional backbone personnel of the real estate registration trading center, 2 needle -type acupuncture proven machines, and 1 computer, improve the efficiency of approval, reduce the process of doing work, and reduce the waiting time for the people.

Catch the "cutting -edge whistle" to make government services more intimate

Window service is good, convenience counseling is the lead. In order to reduce the crowds of work with the window acceptance personnel, there are too many direct conversation contacts, shorten the window service, and improve the efficiency of the staff at the window, the center has set up three tutoring areas in the comprehensive acceptance window to conduct advance counseling for the people who come to handle the housing rental business. In advance, the materials of their work materials are pre -reviewed and guided their standardized filling forms, shortening the window service time, improving the efficiency of the window service, and improving the service level of the lobby.

Make good use of the "service desk" to make government services more warm

The center adds three single -filling stations in this area, and placed the counter connection pen in the filling station, the service window, and the format text, printing oil, paper pumps, rotating seats and free tea for the people's reference for the people. Table, waiting and rest. The configuration of the filling table and the corresponding facilities effectively avoids the phenomenon of the business handling of the people. At the same time, open green channels for special groups such as aging, weakness, illness, disability, and pregnancy who come to handle business, and implement one -to -one filling guidance on the "service desk" to provide agency and agency services to make government services more "warm heart warmth heart warming heartwarm. , Intimate, comfortable, smooth heart. "

According to statistics, the comprehensive acceptance window of the citizen's home hall shall register 102 house lease filing in May, 355 cases in June, 482 cases in July, 934 household lease filing registration from August 1st to 10th, which is the first few. The sum of the monthly business volume. It is precisely under the pre -planning of municipal government and big data service centers in advance, in advance, and early arrangements that the House Hall of the Citizen's House has been carried out steadily and orderly in the registration of house lease filing, and it has been well received by the people. (Correspondent: Han Hongchao)

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