The fourth press conference of "10,000 people help 10,000 enterprises", the amount of information is huge!

On the morning of August 26, Zhenping County held the fourth press conference of the 2022 "10,000 people to help 10,000 enterprises" event. The relevant responsible comrades of the County Natural Resources Bureau, the County Market Supervision and Administration Bureau, County Power Supply Company, and County China Resources Gas Co., Ltd. attended the press conference and answered questions from reporters.

The service companies are endless, and the development of the enterprise is incomparable. It is understood that the activities of "10,000 people to help 10,000 enterprises" in Zhenping County have been promoted as a whole, and the corporate response is enthusiastic. Leaders and cadres at all levels of the county and the majority of party members and cadres have made every effort to provide high -quality and efficient services for the development of the enterprise. Zhenping County ’s economy has increased efficiency. In the next step, Zhenping County will promote the "10,000 people to help 10,000 enterprises" activities with higher standards, better measures, and stronger efforts. New chapters of socialist modernization have made new and greater contributions!

Hot Issues

Wang Hairui, deputy director of Zhenping County Natural Resources Bureau, answered a reporter.

Question: Please introduce the Natural Resources Bureau to introduce the vitality of the market to stimulate the vitality of the market, stabilize the county's economic market to introduce, and the next step of work plans?

Answer: According to the requirements of the provincial, city, and counties, the Zhenping County Natural Resources Bureau has carefully planned and promoted a high level. Accelerating the implementation of the project has reduced the cost of enterprise land, stimulated the vitality of the market subject, and provided a strong guarantee for the county's stable economic market. Below, I will briefly introduce the work of "10,000 people to help 10,000 enterprises" work:

1. Strengthen organizational leadership and effectively consolidate the main responsibility

In order to promote the effective development of the "Ten Thousands of Enterprises" activities and help enterprises to relieve difficulties, our bureau has established a leading group and work classes for "10,000 people to help 10,000 enterprises". The work class is closely combined with the implementation of the "Hundred Park Increasing Efficiency" work in the Zhenping County Industrial Collective Zone. The 18 issues involving the guarantee of natural resource elements have clearly clarified the responsible leadership and responsible person.

2. Organize the arrangement and deploy and make every effort to investigate

Adhering to the problem -oriented, target -oriented, and result -oriented, focus on the key points of the development of the enterprise development, and the relevant responsible comrades organized the "big visit" of the four companies with subcontracting. Through telephone and field visits, in -depth and discussions, carefully understand the basic situation of enterprises and corporate demands, and establish a job account for natural resource elements. As of now, more than 30 people have been serving the enterprise, 18 solutions have been solved, and the work has ensured the rapid and orderly advancement of work.

3. Based on industry policies, comprehensively improve service levels

In order to focus on the "10,000 people to help and ten thousand enterprises", leading the hard work forces to study the "Ten Measures for the" Ten Thousands of Enterprises "and" Nanyang Natural Resources Bureau Policies and Measures of Nanyang Natural Resources Bureau ", etc. Documents, strictly follow the "13710" working system, adhere to the "project as king" and "land elements follow the project", focus on project land needs, adopt advance intervention, on -site service, and on -site office, etc. problem. At the same time, the policy of living natural resources industry is used: During the preparation of land and space planning, actively strive for the scale of construction land, ensure the needs of industrial land, and fully use the transition period planning management to accelerate the approval of land; encourage enterprises Combining and long -term leasing methods to use industrial land, and actively promote the existing and elastic transfer of new industrial land standards. Adopt "standard land" transfer to improve the level of intensive use of land resources. This year, there are 11 industrial land, with an area of ​​585.6 acres; optimizing the supply method of land use approval, and fully implementing the realization of "land acquisition"; unblocked real estate registration green channels, etc. The measures are fully interacting with the two -way interactive channels of the department and the enterprise, and the project will be promoted to the project in a timely manner to help the county's "10,000 people help 10,000 enterprises".

In order to better carry out the next stage of work and better serve the enterprise, our bureau will increase service efforts based on the original policy of benefiting enterprise, as follows:

1. Establish a service line

In order to facilitate the consultation of the masses, the service telephones of all inclusive leaders and chief service officers will be disclosed. If there are problems involving land, please call the service line phone. Make timely and in -time, complete the procedures with complete procedures, and make up for the three working days with incomplete procedures, which involves the submission of major land planning issues for research. The transfer of enterprises and enterprises assigned by the Discipline Inspection Commission and the Business Office will be connected in a timely manner to solve it.

2. Setting service date system

In order to establish a relationship between "pro -clearing political and business", our bureau held monthly 20 as a corporate service day to hold a business meeting for all the issues involving land combing this month, and to study and judge one by one to achieve the monthly clearing. At the same time, personnel have organized personnel to go deep into the front line of the enterprise, face face -to -face, one -on -one understanding of the problems existing in the development of the enterprise, and solve it in a timely manner.

3. Implement the subcontracting responsibility system

Set service liaison officers for the chief service officer of the subcontracting enterprise. The chief service officer is served as a member of the team, and the head of the township stock room is the service liaison officer. The guarantee enterprise involves the problem of land planning and land consumption.

Fourth, streamline the procedure process process process

Any enterprise involved in the land planning, complete procedures, and requiring permits must be applied to the rules and committees. Investment promotion projects that have been completed and unpaid procedures have been completed, and in the case of planning for land and space planning, all companies that have obtained land procedures will no longer approve the lower limit of the plot ratio and no penalty. 5. Implement the "Five One" working mechanism

In response to major projects and land planning, establish a "five one" working mechanism, establish a team member to lead, establish a special work class, establish a work account, establish a promotion mechanism, establish a supervision and assessment method, focus on focusing on Cracking the problems and key difficulties of the history of the project construction, and effectively clearing the obstacles of enterprise construction, so as not to ask for a person, do not apply for a certificate overnight, be a good "shop primary two", and fully serve the development of the enterprise.

Jiang Kaichun, deputy director of the Zhenping County Market Supervision and Administration Bureau, answered a reporter.

Question: Please introduce the market regulatory authorities to break the difficulty of stagnation and pain points to restrict the entrepreneurship of the enterprise, and to stimulate the development vitality of the market subject.

Answer: Under the correct leadership of the county party committee and county government, the market supervision department has in -depth implementation of the spirit of the party's central and the State Council, implementing the policy of benefiting enterprises, innovative service methods, enriching service content, and breaking the blockage of the people's mass business and entrepreneurship. Difficult to stimulate the development of market subject development. From the end of June 2019 to the end of June this year, the number of market entities increased from 3,4008 to 80,616 households, and the number of market entities increased by 2.37 times. Ten thousand people in Zhenping County had 903.76 market entities.

Below, I briefly introduce the policy of benefiting enterprises and enterprises launched and implemented by the Market Supervision Bureau since this year.

1. Create a loose access environment

1. Lead the reform of the "separation of licenses". For the 75 matters of the full coverage of the "separation of licenses" reform, the county -level matters in the list of counties in the middle of the county, according to the direct cancellation of approval, approval to filing, implementation of notification commitments, and optimization approval services, to urge all departments to implement them, and promote the "photo photos Later reduction permits "and simplified approval to achieve the simplification of access camps.

2. Comprehensively implement the "non -prohibited access". Strictly implement the "Negative List of Market Access (2022 Edition)", protect the rights and interests of the market subject in equality, and give market opportunities equal.

3. Vigorously implement the restriction system. Actively guiding market entities that temporarily operate difficulties have suspended production and operation and retain the subject qualifications through a break, and resume operations after the conditions improve.

4. Support entrepreneurs who support entrepreneurs who lease, shop leasing, and workshop leasing in the same operating place. Those who operate e -commerce sales on different network platforms will support multiple business licenses with different URLs.

5. Simplify administration and decentralization, reform approval methods, implement the establishment of "one -person -to -hand -through", and implement the original acceptance, review, and approval of the three powers, adjust the one -person acceptance, through the whole process, and reduce the approval link and duration.

2. Create convenient opening services

6. Enterprises open online "One Netcom Office" and offline "one window". Enterprise registration, seal engraving, application invoice and tax control equipment, social security registration, medical insurance registration, provident fund registration, and reservation bank account opening process, 0.5 working days to settle.

7. Comprehensively implement the company name independent declaration, independent business scope of business, and self -promised "three autonomy", and give the selection to the entrepreneur to the greatest extent.

8. Promote the full electronics of the start -up enterprise. Provide an intelligent approval model for individual industrial and commercial households, the applicant's independent application, and the eligible approval is approved by the system automatic approval without manual intervention.

9. Substitute a intelligent approval machine to achieve a business license with an ID card, realize the certificate, and provide the "7 × 24" hours without snoring services. The government service hall runs the enterprise area and the departments of the primary regulatory offices provided by the staff to help the office and other services, and actively guide the license to apply for the license.

10. Provide three free services. Newly opened 5 seals for free engraved enterprises, issued tax UKEY for free, and mailing results can be mailing for free.

3. Provide high -quality benefits services

11. Comprehensively distribute electronic business licenses, and issue electronic seals simultaneously with the record seal. The holder can directly retrieve the electronic business license and electronic seal at any time to promote the further application of electronic signatures.

12. Incorporate training permits for motor vehicle drivers with "separation and licenses" of county -level rights, foreign trading operators, clinic practice registration, food management license (only pre -packaged food), grain acquisition qualifications, 5 filing matters into the operation Corporate links, complete the filing directly. Increase water, electricity, and gas into the opening process of production and processing enterprises to fill in the information and complete the application application application.

13. Expand the scope of simply canceling the scope of application, expand to a market entity that has not undergone debt debts or has settled the claims and debt settlement (except listed shares Co., Ltd.), and implement the promise system for the completion of the debt and debt liquidation. Essence

Fourth, play an effective regulatory role

14. Implement joint inspection. Increasing the proportion of "double random one open" inspection and spot check in our county to increase the random inspection to 60%.

15. Fair escort competition. Strictly implement the fair competition review system to ensure that small and micro enterprises and individual industrial and commercial households participate in market competition equally.

16. Strictly investigate illegal charges. Investigate and deal with the use of water, electricity, and gas for small and micro enterprises and individual industrial and commercial households affected by the epidemic, and collect the underwriting of water, electricity, and gas for 6 months. Investigating and punishing companies and individual industrial and commercial households such as dumplings such as catering, retail, tourism, and highway railway transportation were settled from June to August 2022 to 95%of the electricity costs of the household electricity price. Quan Qiang, director of the marketing department of Zhenping County Power Supply Company, replied.

Question: Please introduce to Zhenping County Power Supply Company In order to continue to optimize the power business environment and focus on building a long -term mechanism for service companies, what work has been done and what results have been achieved? And the highlights and characteristics of work?

Answer: Since 2022, Zhenping Power Supply Company has continued to optimize the business environment, builds a long -term mechanism for service companies, actively help enterprise customers solve the problem of electricity consumption, unblock service channels, promote enterprise development, and further enhance customers' recognition of the power supply company to supply companies. And satisfaction.

1. Visit the overall situation and work effectiveness

In the first half of 2022, the power supply company dispatched more than 90 people to visit 285 companies to assist enterprise electrical inspection enterprise equipment and guide rectification on the spot, focusing on solving the problem of enterprise power consumption. The power supply company has issued a total of seven policies of beneficiary enterprise, printing more than 1,000 "Informing Cards of the Promotion of Enterprises", while visiting the enterprise, it issues a good company to understand the card and interpret the policy of benefit enterprise policies. Compressed handling processes and time limit, streamlined power handling data, and clearly cancel 14 charging items including the removal of watch transfer fees and measurement devices compensation fees. Encourage enterprises to avoid peak production, and implement 95 % off the electrical bills of enterprises (catering, retail, tourism, civil aviation, highway waterway transportation industry) that meet the preferential conditions of the policy. The amount of electricity charges is more than 5,5800 yuan, which effectively reduces corporate electricity expenses and further reduces corporate operating costs.

2. The development of the "Enterprise Visiting and the Solving of the Problem"

Zhenping Power Supply Company actively exerts the spirit of "bravery", uses higher service awareness and faster service efficiency as an intimate person for the enterprise, regards the satisfaction of enterprise satisfaction as the ruler of the effective work, and do a good job of the "satisfactory answer to the service company. "".

1. Scientific planning, running out of the "acceleration" to help the enterprise

During the visit, we will fully introduce the various measures to optimize the power business environment, understand the requirements of the enterprise on power services, collect all kinds of issues of feedback, and summarize the establishment of accounts to ensure that the company's electricity related issues have recovered and the pieces have been implemented. A good social image of performing duties.

2. Strong power grid, consolidate the "hard foundation" to help companies

In response to the power consumption requirements proposed by corporate customers, scientific planning power grid reconstruction plans, improving the power supply capacity of the power grid, sorting out the weak links of the grid, formulating plans, making project reserves, reducing line failure rate Essence

3. Innovate the way to achieve "comprehensive" helping enterprises

Strengthen the communication with government departments and corporate customers, and strengthen the system for enterprise projects to land, stay, develop well, provide strong power guarantee, improve the system of high -quality service responsibility system, time -limited settlement and accountability system, and strengthen The awareness of efficiency, for the power demand of important customers, simplify the process of industry expansion, implement one -stop services, and continuously improve customer satisfaction.

4. Closed -loop management to ensure that the company is "satisfied"

The company's regular telephone or on -site investigation and spot checks, policy promotion and problems solve the situation, communicate the problem solutions in depth with corporate customers, record feedback from customer opinions, ask customers satisfaction and report to the assessment. , Timely rectification to ensure that the visiting work is solid, the implementation of the policy of benefiting enterprise, the communication of enterprises in place, and the feedback of the company's satisfaction.

Third, innovative practices and characteristic highlights

1. Persist in the above rate, demonstrate the development of activities to help enterprises

Since the work of "10,000 people to help 10,000 enterprises", the members of the leadership team took the lead in visiting the enterprise in person to visit the enterprise in person. Cooperate with the professional ministry, the company's upper and lower intentions solve the "pain point" and "blocking point" of the company's electricity problem, and serve the enterprise.

2. Efforts to serve enterprises and optimize all kinds of enterprises to handle electricity services

Find out the production characteristics and load characteristics of the enterprise, establish a strategy and one policy and problem list, configure exclusive customer managers for enterprise customers, collect and solve customer demands, introduce various policies and measures for enterprises, and enhance customers' sense of gain and satisfaction.

3. Carry out volunteer services and go deep into the company's active interaction

Organize the service team with the party member service team as the main body, increase publicity, deeply report the good experience and good practices in the activities of "10,000 people to help 10,000 enterprises", strengthen publicity and guidance, and enhance the atmosphere.

4. Strengthen professional coordination and coordinate to help solve the problem of electricity -related problems encountered in the development of the enterprise

Strictly implement corporate customer service synergy and visit mechanisms, ensure that communication channels are unblocked, and customer demands respond as soon as possible. In response to the customer's power consumption problem, rationalized suggestions are proposed from a professional perspective, arranging professionals to track services, and earnestly ensure power guarantee.

Huang Gengzhang, deputy general manager of Zhenping County China Resources Gas Co., Ltd., answered reporters.

Question: Please introduce what methods and innovations do China Resources Gas has in improving customer satisfaction? What results have been achieved?

Answer: In recent years, Zhenping China Resources Gas ’s benefits and benefit enterprises have been interpreted to everyone.

1. Reform measures 1. Strengthen services to achieve joint installation and construction of hydropower

In order to further optimize the business environment and improve the convenience of market entities, Zhenping China Resources Gas Unite Zhenping County Water Supply Service Center, State Grid Zhenping Power Supply Company achieved joint management of "water, electricity, and gas" business. Users who need to realize the "zero" information and handle a table. The user only runs once and fills in only one table, which greatly improves business efficiency.

2. Compress the processing link and reduce the waiting time for market entities

In order to further serve the market, Zhenping China Resources Gas has strengthened internal skills, compressed and classified the business processing process, and obtained two links to achieve gas use, completed within 1 day. At the same time, the construction cycle of compressing projects is strictly compressed, and an external project is completed within 3 days. There are 5 days of external engineering, which greatly reduces the waiting time for market entities to obtain gas use and enhance the satisfaction of market entities.

3. Provide agency service

In order to effectively realize the service commitment of only "one leg" and only one table, Zhenping Company provides an agency service for administrative approval procedures for the entire process of market players, and administrative approval procedures for administrative approval procedures for road mining, gardening green during the construction process. , Zero costs, from 2021, the company has 95 households' road mining and green procedures, which reduces the burden on users and truly realized that market entities have nothing to worry about.

Second, work bright spots

1. Equipped with intelligent patrol terminals, use the EIS easy -checking system to locate real -time positioning, instantly check the patrol routes, handle various hidden dangers, and improve the safety of the operation of the pipe network. At the same time, it is equipped with intelligent detection equipment: 2 full -volume four -in -one detector, 6 leak detectors, and 1 remote spacing of laser methane (remote monitoring within 100 meters) to improve the accuracy of leak detection. Use wireless far -remote transmission, the Internet of Things, SCADA and other technologies to achieve real -time monitoring of the pressure flow of large customers such as missing, punctuation, Bangjie Sanitary Ware, and Zhenxing Copper Industry, and timely switch between scheduling gas sources to ensure the reliability, stability and stability of the user safety.

2. Since 20121, Zhenping China Resources Gas has served more than 110 industrial and commercial users, and has obtained the gas usage cycle from 7 days in 2021 to 5 days in 2022.

3. In the first half of 2012, Zhenping China Resources Gas Co., Ltd. played the advantage of resources in the China Resources Gas Group, deployed external gas sources for external mining plans, and low -cost guarantee for large industrial users in the park.

Third, work effectiveness

1. Since 20121, the company has accumulated more than 110 market entities in the company. The company has strictly conducted the project installation fee budget in strict accordance with the engineering volume in the red line. In order to support the development of the market, the installation fee for market entities will be installed more than 800,000 yuan.

2. The company strictly implements the "zero charging" policy of outside the red line, and the front construction of the red line outside the project. Since 2021, the coverage rate of the management network has been continuously increased, with a total of 35 kilometers and investment of more than 6 million yuan. As of now, the company's gas pipe network coverage rate has reached 100%, which has increased the convenience of market players.

3. Zhenping China Resources Gas gas supply stability has reached 100%. No emergencies have been stopped since 2021. The overall operation is safe, stable, and guaranteed gas supply.

4. Since 2012, the prices of natural gas upstream have continued to rise, and procurement costs have increased. In order to ensure the gas of people's livelihood, the cumulative loss of civil gas sales from January to July was more than 100 million yuan. The company formulates industrial user ladder gas price policies, so that it is conducive to enterprises, and from January to July, a total of more than 1.5 million yuan in air sales for industrial users. Sales gas prices are publicly announced in the company's customer service hall and micro -network hall.

5. Increase satisfaction. From January to July 2022, a total of 16 security publicity activities were carried out, more than 22,000 households were served, and more than 30,000 copies of various promotional pages were distributed. Provide industrial and commercial users with acceptance and acceptance of ventilation services. Various types of on -site services have settled at one time, which greatly improves the satisfaction of enterprise subjects.

Author: Zhang Wanqing Editor: Huang Leilei

The public account of Yuxiang Township Ping WeChat is hosted by the Propaganda Department of the Zhenping County Party Committee and the Zhenping County Party Committee Network Information Office. It is the official release platform of Zhenping County Comprehensive Information. Sound, condense development positive energy. Welcome to all sectors of the society ([email protected]) Tel: 13333677709

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