Xinjiang Qinghe County multi -measure reform and innovation serves the masses "not snooze"
Author:Altay Daily Time:2022.08.26
In recent years, the administrative service center of Qinghe County, Aleuti District, Xinjiang has adhered to the service concept of "people -oriented", deepened the reform of "Internet+government service", and used the new goal of building a "one notification, one window acceptance, one -Netcom office, one -time ending" model. After opening, the entry, processing, settlement, and feedback to the evaluation of the entire service chain, the masses save, rest assured, comfortable, happy, and greatly enhance the satisfaction of the masses.
The QR code is scanned, and it is easy to find the guide
In order to facilitate enterprises and the masses, the Qinghe County Administrative Service Center launched a QR code service guide, summarizing the two -dimensional code of the three categories of "100 high -frequency matters" of the three categories of "100 high -frequency matters" in the departments of the lobby. The mobile phone WeChat "sweep" can easily obtain the corresponding matters, including legal basis, application materials, processing time limit, consultation telephone and other information.
"It's really intimate. I picked up the mobile phone 'sweeping and sweeping'. All related information information was displayed, which provided great convenience for our people to run a business!" Said Li Ming, a local resident who came to the center to run the business.
Hu Anshbiyi Hulman Khan, Chief of the Network Information Division of Qinghe County Administrative Service Center, said: "Click a little 'to collect and download," Turn a turn "can also be shared with friends and relatives. Compared to traditional paper services According to the guide, the QR code service guide has a more clear and convenient characteristics, which avoids the applicant's problem of running back and forth due to the incomplete materials of the materials, and improves the efficiency of the window and the quality of the lobby. "
One code appointment, online service "not snooze"
Since the beginning of this year, the Qinghe County Administrative Service Center has vigorously implemented the "appointment office and online office" working model. While innovating services, it has closer the distance from the people.
It is understood that the people of the work can make an early appointment to the matters that need to be handled to reasonably determine the service period. After paying attention to the public account of the Qinghe County Administrative Service Center, you can click "Micro Services" to select elements such as the corresponding window personnel and the description of the matters to make an appointment. Realizing the "one -yard" reservation service mechanism, taking relevant information according to the reservation time, and the handling of the lobby, which greatly reduces the time of handling business.
"The masses in the fields have made online appointments and transmitted related materials online. After the staff are approved, they can go directly to the lobby to run the business to allow the masses to achieve 'run once at most'." Hu Anshbayi Hulman Khan said.
In addition, the center also set up a "priority service point" on the lobby consulting desk, which is specially guided and translated by the guidance staff to conduct special groups such as elderly people and disabled people, and equipped with old flowers, amplifier, small pills, etc. , Serving the majority of people.
"In the context of continuously deepening the reform and optimization of the business environment, we actively innovate government service methods, improve the effectiveness of government service services, achieve streamlined throughout the process, and optimize the whole process. Satisfaction is further improved. "Said Huang He, secretary and director of the Party branch of Qinghe County Administrative Service Center.
Altay Daily All -Media Reporter Yang Weixuan/Wen Tu as an expansion
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