Jining City Water View Huayuan "Three Meetings" solve problems, and the community owner's satisfaction rate reaches 95%

Reporter Meng Jie Wanghuang Photography Reporter Dai Wei

On August 19, the Shandong Provincial Department of Housing and Urban -Rural Development and Qilu Evening News, Qilu, launched the fourth stop of the “Qilu Red Property” construction survey of the “Qilu Red Property” construction survey. The investigators came to the "Qilu Red Property" star service project Water View Flower Garden. Under the guidance of the Party Working Committee of the Jiyang Street, Water View Huayuan Community established the Water View Huayuan Grid Party Branch. Jiu Julong Property Water Scenic Flower Garden Service Office organically combined the red property and grid party branch, vigorously implement the "red leading project", take "red property" as the main direction of attack, and actively create a demonstration site of the "red property" of the water view flower garden "red property" demonstration site , Effectively improving community services, the satisfaction rate of the community owners reached 95%.

In the construction of "red property", the property company actively promoted the "three conferences and three open" working model. The Jiu Julong Property Water View Flower Garden Property Services Office fully implemented the three -meeting system, namely the talks, mediation committees, joint meetings and other channels and methods. At the end of each quarter or irregularly, a conversation will be held to negotiate the problems and matters existing in the community; a joint meeting is held at the end of each six months to strengthen the communication and coordination of multiple aspects; Essence Through joint efforts, the living environment of the community is increasingly improved, neighborhood relations are increasingly harmonious, and the relationship between property and owners is harmonious.

In terms of services, the Water View Huayuan Property Service Office implements a unified professional, standardized, and standardized services in accordance with the company's requirements. "Our main managers and professional operators all have corresponding qualifications or job certificates. The reception center is also a steward -type service, and the 24 -hour service telephone and service and charging standards are publicized." A staff member of the property company introduced Among them, employees will also collect and understand the differential needs of the owners, and follow up to provide targeted services in a timely manner. Assist the owner committee to continuously revise the management rules and effectively stop uncivilized behaviors such as private construction, flying line charging, and chaos, which not only protects the interests of all owners, but also creates a clean, orderly and beautiful livable life. surroundings. "Our house has a very complete record of daily management and maintenance and maintenance. At the same time, there are also reporting and returning systems. The timely rate rate of house maintenance over the years is as high as 98%." The staff member said.

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