Zaozhuang Power Supply: Digital empowerment helps customers to bill from 10 minutes to 10 seconds

"Originally at least 10 minutes of work, it can be completed in less than 10 seconds now, and the work efficiency has been improved by 60 times." On August 25th, Zhou Liren, director of the business room, used the "basic electricity fee preferred selection "Micro -applied procedures" is a highly praise for customers to tailor -made clothing, preferably the most saving basic electricity fee execution method, and accurate and fast new service experience won the "Hua Wo (Shandong) Cement Co., Ltd.".

At present, the Tancheng Power Supply Center serves a total of 172 customers in large industrial customers. The electricity bills of large industrial customers are divided into three parts: basic electricity costs, electrical electricity bills, and power factor adjustment. There are three actual maximum requirements. The customer chooses to execute itself. The choice of execution methods needs to consider the operating capacity and actual production load of the transformer, which is more complicated. Using this micro -applied program, the staff only needs to enter the customer account number. The system will automatically recommend the optimal basic electricity fee execution method to customers, and can intuitively show customers to save electricity costs. This is the first time that the State Grid Zaozhuang Power Supply Company aims to “digital empowerment business and help reduce the burden of the grassroots”, and actively carry out electricity use of electricity -based analysis of data products, which is the first time in the province.

Since the beginning of this year, the State Grid Zaozhuang Power Supply Company conscientiously implemented the corporate purpose of the "people's electricity industry for the people", and implemented a special action of simplifying the "obtaining power", based on the "first evaluation of the enterprise, the first criterion for the masses", and surrounded the "use" Passion, use good electricity, non -stop power ", continuously innovate service methods, enrich service content, improve service quality, and continue to improve the sense of gain and satisfaction of electricity customers. (Zhou Liren Liu Xihua)

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