@, The Municipal Consumers Association reminds "6 · 18" online shopping!

Dahe Daily · Henan Video Reporter Liu Guangchao Correspondent Guo Yongrui

Today is "June 18", and major e -commerce platforms have launched various formal discount promotional activities to attract consumers shopping. Here, the Consumer Association of Luohe City issued consumer reminders to allow consumers to enjoy their legitimate rights and interests while enjoying the fun of quality and consumption.

Buy rationally on demand, pay attention to the end. During the "6 · 18" promotion period, consumers are easy to buy some products they do not actually need because of preferential promotions, which will cause a large number of returns and refund disputes. It is recommended that consumers purchase on demand, make plans in advance, and clarify the pre -sale deposit and end payment rules. For the products that you do not want after the prepaid deposit, you can take the initiative to negotiate whether the merchant can be refunded directly. If you can't, you need to pay the final payment before applying for the entire refund. Otherwise Application for refund, causing deposit losses.

Although the live broadcast is seductive, the order is still cautious. Whether it is a traditional e -commerce platform or a short video platform, the live broadcast has become the most popular way of sales. In the live broadcast model, consumers are more likely to place an impulse to place an impulse to make a loss because of the scarcity created by live broadcast. It is recommended that consumers do not only listen to the anchor's verbal introduction to the product or place the order directly because of the price discount. Before buying, carefully understand the product's ingredients, efficacy, and applicable people. Your own product.

Pay attention to promotional rules and be alert to price traps. Consumers should consult customer service before placing an order to compare the price. The price discounts displayed on some product pages need to be filled with a few orders to enjoy. Red envelopes and coupons will also have restrictions. At the same time, some businesses will sell the goods through the "rising and then down" routine. It is recommended that consumers read the promotion rules carefully, compare the prices of multi -platform multi -channels, and pay attention to distinguish the price methods such as hand price, tail price, pre -sale price, and clarify the scope and period of use of red envelopes and coupons to avoid falling into the price trap.

Prevent transaction risks and pay attention to payment security. Consumers should raise their awareness of property security, pay through a regular third -party payment platform, and do not easily believe that the other party requires direct transfer, remitting money to private accounts, and paying the payment link page or scanning QR code by any reason. For websites you are not familiar with, pay carefully. In order to reduce the risk of property losses, the transfer time can be set to delay to the account. Once they are found to be deceived, contact the third -party payment platform to freeze the funds.

Pay attention to the delivery time and carefully accept the goods. During the "6 · 18" period, the surge in transaction volume may lead to insufficient stocks in merchants, not shipping on time, and courier delivery will not be as usual in time. Consumers should clarify the delivery time with the merchants in advance, and pay attention to avoiding the peak of logistics for emergency needs, fresh food, etc. After receiving the items, try to inspect the goods on the spot as much as possible, confirm that it is intact and meet the agreement before signing. In order to avoid the loss of returns and freight, consumers can choose products that bring their own freight insurance or buy freight insurance when placing an order.

Keep shopping vouchers and protect your rights in time. Consumers should pay attention to understanding the return and exchange policies in advance when shopping, and save the chat records, order information, payment information, screenshots of promotional discounts, etc., and ask the merchant for invoices or receipts Maintain your own legitimate rights and interests. Once a consumer dispute occurs, contact the merchant in a timely manner for negotiation, the negotiation can not complain to the platform, the Consumer Protection Commission or the local market regulatory authorities.

"'6 · 18' must be cautious during shopping. It is recommended that consumers rationalize the" inventory "of the family before shopping. Pay attention to the shelf life of the goods, avoid excessive stocks at one time, lead to expired or repeated waste." Luohe Relevant person in charge of the Municipal Consumer Association said.

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