Shenzhen Dapeng New District took the lead in fulfilling the "zero run" of special group government services

On August 26, 2022, at the 42nd birthday of the Shenzhen Special Economic Zone, the launching ceremony of the special group government service "Zero Run" of Dapeng New District was held in the administrative service hall of Dapeng New District. Deputy Director Liu Jianzhong attended the ceremony.

This year, Dapeng New District Party Working Committee put forward the development ideas of "one, two, three, and four", and systematically promoted the high -quality development of Dapeng New District. In order to further improve the quality of government services and make the Happiness Dapeng a representative lifestyle in the new era, to build a co -governance sharing of common rich social governance patterns with affection and wisdom, Dapeng New District gives full play to the population volume of the new district The unique advantage of the small, deeply cultivating the masses, focusing on special groups such as old, weak, disabled, and young, it is difficult to achieve the "zero running" of special group government services in the city. According to preliminary estimates, the service object can cover about 2,5800 special groups in the resident population of Dapeng New District, accounting for about 16.6%of the permanent population.

Special group government service "zero running" refers to providing "one pair of pairs of special groups such as" exemption to enjoy "and" door -to -door business "based on the principle of voluntary, through" exemption is to enjoy "and" on -site business ". 1 "Point -to -point" government affairs and convenience services.

In the practice of promoting the convenience of government services in the Political Service Data Administration of Dapeng New District, it is found that with the rapid advancement of the "digital government" construction, the digitalization and intelligence level of government services are increasingly improved, and the business of enterprises is more and more convenient. But there is also a problem that has to be valued, that is, special groups such as old, weak, sick, and disabled. In the wave of digitalization, they still have difficulty in doing things. Especially in Dapeng New District, although the population is small, the residents are scattered, the mountain roads are winding, the public transport system is not perfect, and the residents are inconvenient. In order to completely solve the difficulties and inconveniences encountered by special groups in handling government affairs and convenience services, Dapeng New District launched the "zero running" of special group government services to enhance the ability of inclusiveness, equality, and basic government service.

On how to achieve the "zero running" of special group government services, the Dapeng New District Government Service Data Administration made full use of online and offline service resources to plan four implementation paths. The first is to be exempt. Optimize the processing process of some high -frequency "second batch" matters. Through government information sharing, system data comparison, etc., the eligible special groups can be exempted from declaration and directly enjoy policies. If some subsidies are issued, no applicant is required to submit an application, and once the conditions meet automatically enjoy the benefits. The second is online ganging. For those who operate the computer or smartphone, the matters they do are relatively simple and can be applied online through online. The third is mailing. Provide two -way free mailing services. The officer can mail the materials for free to the administrative service hall, or can receive the results of the service in a free mailing manner. The fourth is on -site. For those who have high age or have inconvenient diseases and other special circumstances, they provide services to provide services.

In order to do a good job of "zero running" work for special group government services and let the masses clearly know the service targets and service matters, the Dapeng New District Government Service Data Administration will handle the actual situation in accordance with the government service business, and Special groups such as old, weak, sick and pregnant, and other special groups have made preliminary arrangements to prepare the list of special group personnel; based on the government services and convenience services that have been settled in the three -level hall of district streets, combined with the actual needs of special groups, according to " The principle of easy easy and difficult, step -by -step implementation ", compile the list of" zero running "matters in Dapeng New District's special group government service" zero running ". Issue 79 government affairs (convenience) matters such as the elderly supplement (Tianjin) post, fertility registration, legal aid, gas account opening, beekeeping certificate, etc. The qualified service targets can be applied through various channels of online and offline, and the details can be dialed. 28333100 consultation.

What are the highlights of the special group government service "zero running" in Dapeng New District? In the city, it is the first to achieve the full coverage of the six special groups of the old, weak, and disabled, and the matters in the service list. In order to systematically promote the "zero running" work of special group government affairs services, the Dapeng New District Government Service Data Administration has formulated a work plan, detailed the implementation rules, clarified the workflow, established a work team, planned for promotional measures, made every effort to make every effort. Promote "zero running", "good work" and "good things" when applying for government affairs and convenience of the people.

Keep "political" innovation, "count" the future. The Dapeng New District Government Service Data Administration will focus on the goals and tasks and key tasks of the development of the "first, second, third, and fourth" development of the New District Party Working Committee, and do a good job of "zero running" in the "zero running" of special group government affairs services to promote " The construction of Fuminxing District "builds a wonderful model of co -construction and sharing common rich social governance patterns with affection.

(Shenzhen Overseas Chinese Daily reporter Zhang Li correspondent Chen Yuexiang)

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