Notice!New changes will be changed from September 1!

According to the unified deployment of National Railway Group Co., Ltd., the Yangtze River Delta Railway will promote the implementation of electronic supplementary tickets from September 1. At that time, all passenger stations and passenger trains (except the city railway) of the Yangtze River Delta Railway will fully promote electronic supplementary tickets. Passengers can enjoy the convenience brought by railway electronic innovation when they apply for a replenishment business at the train and to the station.

It is reported that the current railway train and station to make up the tickets are printed on paper tickets. After the implementation of the electronic replenishment, the voucher for the ride and the outlet is the valid identity document held when applying for a supplementary ticket. Passengers who need to be reimbursed can be sold for reimbursement vouchers within 180 days from the date of the ride date.

When the train or station staff handles the ticket procedures, the passenger mobile phone number will be reserved. After the re -ticket is completed, the passengers can immediately receive the 12306 SMS notification to understand the ticket information they make up. Passengers should take the initiative to find the staff when applying for a reissue on the train or station; on EMU trains to promote the "railway smooth" scanning service, passengers can also scan the smooth code on the hand armrest of the train seat, through the smooth code applets After filling in, submitting a supplementary ticket or a required required, the train staff will respond according to the situation and the train capacity after receiving the needs of the passenger. For special groups such as elderly passengers and online passengers, railway stations will continue to provide "face -to -face" acceptance services and support cash payment methods.

The railway department reminds passengers that when the ticket is required to cross the station to continue the bus, the train will be handled if the transportation capacity is capable; The section and seat of the ticket purchase.

Source | Yangtze River Delta Railway

Edit: Shen Shigang

School pair: Wang Zhaowei

Review: Chen Anbang

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